After driving creativity and taste in the food service industry for almost 100 years, we know that it’s all about the people. We are committed to doing great work and at the same time being a great place to work. Do you want to work at a place where you can grow and thrive? Then come and work at a company dedicated to embracing diversity, making employment decisions based on merit, and treating others with respect. We don’t see ILLES Foods as “just a job”. We see it as a positive, inclusive, and safe environment, where we are all valued and heard.

POSITION: National Account Manager (Dallas and Southeast)

DEPARTMENT: Sales

SALARY RANGE: Dependent upon background, reference and documentable success.

REPORTS TO: V.P. of Sales

POSITION SUMMARY: The Illes National Account Manager conducts themselves in a manner that is aligned with Illes Foods Core Values: Operate with Integrity, Stay Intentionally Curious, and Believe in the Power of the Partnership. The Sales Manager will be responsible for cultivating true partnerships with customers. In doing so this role is also responsible for meeting sales goals related to volume, sales, and profit requirements for current accounts and prospective accounts. Ability to learn and to manage the complete customer relationship, (well beyond buyer and R&D) project management, and growth process. The focus will be on selling and developing long-term partnerships with targeted foodservice chain and industrial customers throughout the USA.

ESSENTIAL JOB FUNCTIONS:

Achieve sales goals: Volume and profit goals along with strong partnership management will be the benchmarks of success.
Maintain and grow existing business with current and target accounts.
The primary focus is to cultivate and to sell targeted customers, by identifying solutions for current and prospective customers.
Responsible for relationship development and execution related to target partner customers. This role, while assisted by many functions at ILLES Foods, is the “tip of the spear” for communication and relationship building with our current partners and perspective partners.
Work closely and cohesively with cross-functional Illes team as needed to further strengthen our customers to be better with us than without us.
Prospect new customers and qualify to determine if they are a fit for ILLES Foods and ILLES Foods a good partner for them.
Develop exceptional teamwork between Sales Operations, Project Management, R&D, Culinary, Customer Service, Operations, QA, Communications, and Administration.
Account planning includes the development of objectives, strategies and action plans needed for target accounts.
Enter new product management projects accurately capturing all key products and customer requirements. Accuracy in this area is critical to our success.
Utilize Food Science, if applicable, to understand and apply ILLES Foods products professionally in the chain or industrial setting with customers.
Ability to make high level professional presentations to all levels at the customer and internally at ILLES Foods.
Budget management related to travel and entertainment expenses, customer conferences, customer marketing, and other job-related expenses.
Prioritize accounts and daily activities effectively.
Travel via auto and plane approximately 40%- 60%.
Entertain customers as needed to achieve company goals and effectively control associated costs to achieve optimum results.
Advocate for the customer and positive core beliefs to pursue what is in the best interest for both ILLES Foods and our business partners.
Self-motivated individual. Office in your home, with significant time spent on the road, with customers or at our lab, kitchen, and plants. Ability to manage stress and re-prioritize tasks for the betterment of the company.
Ensure that food safety, legality, ethical and quality standards are always maintained.
Up-to-date and accurate reporting of activities to VP of Sales through “Maniacal” and other communication formats.
Work very closely with Sales teammates to focus on both short and long term profitable ILLES growth.
Maintain appropriate and professional written and verbal communication.
Ensure that food safety, legality, integrity, and quality standards are always maintained.
Perform other tasks as assigned by Management.
Regular attendance for scheduled meetings with both internal and external customers.
Live out daily and adhere to the ILLES Foods Core Values.

Experience

MINIMUM JOB REQUIREMENTS

5+ years selling in the Foodservice Chain or Industrial accounts.

Required Skills

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Computer experience including advanced Microsoft Office skills.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Flexibility - Able to handle pressure and change.
Initiative – Taking action to begin a process, often done without direct managerial influence. Includes sharing ideas, helping to improve business, speaking up about problems, and suggesting potential solutions.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Negotiation — Bringing others together and trying to reconcile differences.
Persuasion — Persuading others to change their minds or behavior.
Read, speak, and write fluent English.
Service Orientation — Actively looking for ways to help people.
Speaking — Talking to others confidently and comfortably to convey information effectively.
Teamwork -work closely with all departments in a professional, cooperative manner.
— Analyzing information and evaluating results to choose the best solution and solve problems.
— Developing specific goals and plans to prioritize, organize, and accomplish your work.

PHYSICAL REQUIREMENTS:

Ability to work 40–50-hour work weeks.
Ability to travel long distances. (Planes, trains, and automobiles)
Ability to stand for long periods of time in laboratories, kitchens or at trade shows.
Ability to sit for long periods of time working on computer, and participating in live web meetings.

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an all-inclusive or exhaustive list of all responsibilities, duties, and skills required for the position.

Reasonable accommodation may be made to enable individuals with disabilities as required by law. Some job requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. NEW OR CONTINUED EMPLOYMENT, AS APPLICABLE, IS ON AN “AT-WILL” BASIS.

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ILLES Foods

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