Imagine360 is currently seeking multiple Sr Manager, Sales Operations (Provider Contracting/Network Development)! The Senior Manager, Sales Operations is responsible for overseeing and optimizing the sales operations of the Provider Engagement team, whose primary goal is contracting with medical providers to grow our provider network. Responsibilities include Salesforce CRM management, pipeline data and integrity, reporting, dashboards, and performance analysis. The Senior Manager of Sales Operations will work closely with the sales leadership and other departments to ensure alignment with overall goals and drive efficiency in the provider contracting process. They will also manage sales operations analysts and specialists who support the various sales operations functions. The ideal candidate for this role is someone who can handle multiple priorities, is highly organized, has a strong attention to detail, is able to coach others and roll up their sleeves to dive into the work themselves. This person can thoughtfully engage professionally across multiple levels within the organization.

Position Location: 100% remote

Supervisory Responsibilities:

Supervise and Manage direct report in sales operations team of analyst/specialist roles

Responsibilities include but are not limited to:

Develop and implement sales operations strategies, policies, and best practices to support the sales goals and objectives of the organization.
Manage and optimize the use of Salesforce application as the CRM platform, ensuring data quality, accuracy, and consistency.
Design and maintain sales dashboards, reports, and metrics that provide insights and visibility into sales performance, trends, and KPIs.
Lead and coordinate the sales forecasting and planning process, ensuring alignment and collaboration across sales teams and other departments.
Analyze and evaluate sales data, processes, and system configurations, and identify areas of improvement and innovation.
Provide sales operations support and guidance to sales managers and contracting managers, including training, coaching, troubleshooting, and problem-solving.
Manage and oversee the sales operations team, including hiring, training, performance management, and development.
Collaborate and communicate effectively with sales leadership and other stakeholders, such as analytics, provider relations, and customer success.
Assist with data quality reviews and updates in Salesforce, including list imports and bulk data loads.
Assist in the creation of weekly and monthly reports by running sales and pipeline reports in Salesforce, compiling and updating status documents and gathering inputs from across the Sales Team.
Assist with meeting coordination and documentation for key meetings which includes organizing meeting details, sending invitations, compiling agendas, presentations, and hosting meetings. Document meeting outcomes, deliverables and task owners and compile follow-up status by contacting task owners for updates.
Set up and manage electronic filing systems using SharePoint and Salesforce; recording information, updating documentation, taking notes and updating project plans.
Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures. Creates proper urgency when needed.
Independently completes special projects and assignments as assigned by the Sales Leadership Team.
Stay updated on the latest trends and best practices in sales operations, CRM, and related technologies.
Willingness to dive in and learn about health plans, provider contracting and medical provider networks.

Required Experience / Education:

Bachelor's degree in business, marketing, or related field
5+ years of relevant work experience.
Salesforce Expertise.
Excel Expertise.

Preferred Experience / Education:

7+ years of relevant work experience in sales and/or sales operations.
Health Insurance/Health Plan, PPO Network, Provider Contracting experience.
SQL experience.

Skills and Abilities:

Minimum of 5 years of experience in sales and sales operations, managing and leading sales operations team.
Expertise in Salesforce, and other sales enablement and analytics tools.
Strong technical and computer skills and high proficiency with Microsoft 365 Suite.
Naturally curious and lifelong learner.
Self-starter and driven.
Ability to work both in a group and independently.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication, presentation, and interpersonal skills.
Ability to work in a fast-paced, dynamic, and collaborative environment.
Ability to manage multiple projects and priorities effectively and efficiently.
High degree of accuracy and attention to detail.

What can Imagine360 offer you?

Multiple Health Plan Options, including a 100% employee paid premiums
100% Company paid employee premiums for Dental, Vision, STA, & LTD, plus Life Insurance
Parental Leave Policy
20 days PTO to start / 10 Paid Holidays
Tuition reimbursement
401k Company contribution
Professional development initiatives / continuous learning opportunities
Opportunities to participate in and support the company's diversity and inclusion initiatives

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Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions.

Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

**RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation**

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