Sales Operations & Office Coordinator

📍 Houston, TX | 💼 Full Time

at Imperial Utilities & Sustainability, Inc.

Are you the kind of person who keeps everything — and everyone — running smoothly?

Do you love structure, organization, and follow-through?

Are you warm, positive, drama-free, and naturally welcoming?

We are looking for someone very special to join our team.

At Imperial, this is not “just an admin role.” This is the heartbeat of our office and the glue between our sales team, our customers, and our daily operations.

You’ll be the person who:

Opens the office each morning and sets the tone for the day
Keeps our data, quotes, emails, and reports moving without anything falling through the cracks
Supports our sales team with pricing, follow-up, and organization
Creates a welcoming environment for clients and coworkers
Builds relationships with customers and partners
Keeps both our digital systems and our physical space beautifully organized

This role is perfect for someone who:

✨ Is naturally positive and charming

✨ Is a go-getter and loves staying busy

✨ Thrives on routine, structure, and consistency

✨ Loves being part of a team

✨ Values a healthy, supportive work culture

✨ Enjoys heavy email communication and detailed follow-through

✨ Loves spreadsheets, lists, tracking, and checking things off

You will work closely with our leadership, sales team, and customers daily. Your ability to stay organized, follow up, and communicate clearly will directly impact the success of our company.

What you’ll be doing

Monitoring daily electricity and natural gas pricing
Quoting commercial and residential customers
Tracking renewals, quotes, and customer sign-ups
Supporting sales and analysts with data entry and reporting
Managing front desk operations and meeting support
Opening & Closing the Office
Keeping our office welcoming, tidy, and organized
Using Excel and Monday.com to track and report on activity
Sending thank-you notes, gift cards, and maintaining customer relationships
Taking meeting minutes and ensuring action items are completed

What we’re looking for

Bachelor’s degree or equivalent experience
Strong Excel skills (advanced preferred)
Excellent written communication (this is an email-heavy role)
Extremely detail-oriented and reliable
Comfortable with repetitive tasks and data tracking
Prior experience in office coordination, sales support, or operations
Experience in energy, utilities, or brokerage is a bonus — but personality and work ethic matter more

Why Imperial?

We are a close-knit team that values positivity, ownership, teamwork, and pride in our work. We support commercial buildings, schools, hospitals, and communities across Texas through energy management, brokerage, and sustainability services.

If you are someone who loves being the person others can count on, who brings warmth into a room, and who thrives in an organized, structured environment — this role was made for you.

Benefits

PTO & Sick Hours

Medical & Dental

1/2 Day Fridays June-August

📩 Apply or message us directly to learn more.

Imperial Utilities & Sustainability, Inc.

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Sales Operations & Office Coordinator