Department: Marketing

Employment Type: Full Time

Location: Remote, US

Reporting To: Erin Caldwell

Compensation: $140,000 - $170,000 / year

Description

Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino's, Teva Pharmaceuticals, and Technicolor.

Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in New York, Tulsa, and Manchester, we operate across North America, EMEA, and Australia.

Click on any of our vacancies and you'll see one thing in common – they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you're a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets.

The sales operations manager will work with the CSO, sales team and marketing to create a seamless data infrastructure between marketing and sales, assist with sales data reporting and commissioning processes.

A Little About You...

At least 10 years of sales operations experience
At least 8 years of experience in SFDC
Strong analytical skills
Ability to perform advanced computing functions
Proficiency in Excel
Strong communication skills
Ability to problem solve
Strong understanding of prospect and customer data across systems and lifecycle

About The Role...

Track and analyze long term sales data
Ensure the integrity of historic and current sales data
Implement new technologies, tools and processes for the sales organization that focus on improving efficiency, effectiveness, and productivity
Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth
Collaborate with marketing to ensure proper lead management processes, metrics and policies
Work with other departments to improve integration between Salesforce and other mission-critical systems, including Pardot, ChurnZero, NetSuite, ChiliPiper etc.
Support the field sales team on quote processes, pricing, configuration, and terms
Provide first-tier support for any end-user technical or process questions in Salesforce and other systems primarily managed by sales operations
Maintain data integrity within customer records in Salesforce and other systems
Monitor system adoption and data compliance and governance
Develop and enforce best practices that align sales data quality with company initiatives

Benefits

25 Holidays/PTO (with the option to buy and sell additional days)
401K contributions after 3 months service
Company healthcare plans or 3rd party reimbursement
Voluntary Dental, Vision and Life Cover
Flexible Saving Account
Employee Discount and Reward Program
Reimbursement for use of personal mobile phone

Interact Software

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Sales Operations Manager