Interblock is a dynamic and innovative gaming company committed to delivering high-quality and immersive gaming experiences to our global player community. As we continue to expand our portfolio and reach new heights, we are seeking a highly motivated Scheduling Operations Manager to join our team. If you are passionate about ensuring top-notch quality in gaming products, have a desire to learn and grow your career and have a keen eye for detail, this role offers an exciting opportunity to contribute to the success of our cutting-edge games.

Job Description:

Provide support to the Sales Teams on a nationwide basis, offering guidance and assistance.
Communicate with the Sales Team via phone and email, serving as a liaison between Operations and Account Executives/Strategic Account Managers.
Collaborate with Sales Team Leaders to manage account allocations effectively.
Provide guidance and expertise in CRM processes and data management to the Sales Team.
Check product availability with Operations and follow up as necessary.
Gather additional information needed from clients for Operations to coordinate delivery and pick-ups.
Maintain, update, and organize client records and interactions in CRM.
Regularly communicate with Account Executives/Strategic Account Managers to review client orders, monitor project status and creating reports for upper management summarizing these updates.
Maintain a high level of knowledge regarding products and provide expertise to the Sales Team.
Maintain absolute confidentiality regarding sensitive information.
Process data quickly, find answers, and respond professionally and promptly.
Perform other duties and ad hoc tasks assigned by management.

Additional Information:

This role requires a collegial personality and the ability to work effectively with the sales team to drive actions and gather information.
Ability to be nimble with CRM data or good in picking up and learning systems is critical.
The ideal candidate should be proactive, detail-oriented, and have a strong work ethic.
Opportunities for growth and development within the organization are available for high-performing individuals.

Qualifications:

Bachelor’s degree in Business Administration and/or 1-2 years of Administrative or Sales Support experience.
Previous experience with Customer Relationship Management Software (CRM). Dynamics 365 experience is a plus.
Exceptional time and task management; Ability to collaborate across multiple verticals and individuals.
Excellent verbal and written communication skills.
Ability to multi-task in a fast-paced environment.
Proficient in Microsoft Word, Excel, Outlook.
Ability to obtain and maintain a Nevada Gaming license.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Experience level:

1 year
2 years

Schedule:

Day shift

Work Location: In person

Interblock USA, LC

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