Director of Sales & Operations - Southwestern Ontario “Oakville to Windsor”

About this new Role

We are seeking a dynamic, growth-oriented Director of Sales & Operations to lead strategic client relationships, drive revenue growth, and oversee operational performance across multiple teams.

This is a senior leadership role that blends business development, revenue accountability, and operational oversight. The successful candidate will be responsible for expanding market share, strengthening executive-level client partnerships, and ensuring operational excellence that delivers measurable results.

If you thrive in a fast-paced staffing environment, are energized by building high-value client relationships, and know how to align sales and operations to drive profitable growth — this role is for you.

---

What You’ll Be Responsible For

Strategic Growth & Revenue Leadership

Drive new client acquisition and expand existing accounts to increase revenue and market share
Develop and execute strategic account plans aligned with company growth objectives
Negotiate pricing structures and service agreements that balance competitiveness and profitability
Identify cross-selling and upselling opportunities across service lines
Monitor revenue performance, pipeline health, and account profitability
Provide strategic input into pricing models, service innovation, and growth initiatives

Executive Client Partnership

Serve as the senior point of contact for clients
Build and maintain long-term partnerships with executive-level decision-makers
Ensure service delivery consistently meets or exceeds client expectations
Proactively resolve issues and manage high-level client escalations with urgency and professionalism
Position the organization as a trusted workforce solutions partner

Operational Leadership & Accountability

Align recruiting, sales, and business leaders to ensure scalable, efficient service delivery
Partner with business leaders to optimize processes and improve client satisfaction
Drive operational excellence and continuous improvement initiatives

Leadership & Team Development

Coach and mentor sales and business leaders to achieve ambitious goals
Foster a culture of accountability, collaboration, and client-first thinking

Required Qualifications

7–10 years of experience in staffing or workforce solutions
Progressive leadership experience managing revenue and operational teams
Proven track record of business development, account growth, and revenue expansion
Experience leading cross-functional teams in a fast-paced environment
Strong negotiation, strategic thinking, and executive-level relationship skills
Excellent communication and presentation abilities

Preferred Qualifications

Experience in light industrial or high-volume staffing
Familiarity with CRM systems (HubSpot preferred) and ATS platforms (Avionte)
Demonstrated success leading scalable growth initiatives

---

Core Competencies

Strategic and growth-driven mindset
Strong financial and commercial acumen
Operationally savvy and process-oriented
High-level relationship builder
Analytical and data-driven decision maker
Inspirational and accountable leader

What Success Looks Like in This Role

Revenue growth across new and existing accounts
Strong executive-level client retention and expansion
Highly aligned, high-performing operational teams
Measurable improvements in profitability and service delivery
Expansion into new markets

---

Why Join Us?

Opportunity to shape and influence company strategy
High-impact leadership role with revenue accountability
Collaborative executive team environment
Growth-focused, performance-driven culture
Comprehensive compensation package

Apply Today!

Job Types: Full-time, Permanent

Work Location: In person

IS2 Workforce Solutions

New Jobs

Director of Sales and Operations