About Jamie AI

Jamie AI is building the operating system for modern media companies. We help podcast networks, and creator-led businesses make better content and drive more revenue using their own data. Our platform supports both production and sales workflows, from run of shows, guest research, and performance insights to advertiser prospecting, proposal creation, and sales materials. We work with leading media brands including Amazon, Sony Music, Wave Sports + Entertainment, and Dear Media, helping their teams move faster, operate smarter, and make more informed decisions across content and monetization. We are a small, high-velocity team building at the intersection of AI, media, and workflow software, and we are looking for an Growth / GTM team memberwho is excited to drive revenue while also helping customers succeed, retain, and grow with Jamie AI.

Role Overview

This is a in-person revenue and customer-facing role designed for someone who thrives in fast-moving environments and enjoys owning relationships from early sales conversations through onboarding, adoption, and long-term account success.

You will be responsible for generating and advancing sales opportunities, closing new business, onboarding and supporting customers, increasing product adoption, identifying expansion opportunities, and ensuring clients are getting meaningful value from Jamie AI. This role is ideal for someone who is equal parts closer, relationship builder, operator, strategist, and problem solver.

At Jamie AI, customer success is not separate from growth. We view every customer interaction as an opportunity to deepen trust, improve product usage, and create long-term revenue.

Pay (OTE)

$100,000 - $150,000
Equity opportunity
Additional benefits to be discussed based on candidate profile and location

What You’ll Do Sales Responsibilities

Own outbound and inbound sales efforts across podcast networks, studios, media companies, agencies, and brand partnership teams
Qualify leads and identify strong-fit prospects for Jamie AI’s product offerings
Conduct demos and product walkthroughs tailored to prospect needs
Own opportunities through the pipeline from initial interest to close
Draft and send thoughtful follow-ups, recap emails, onboarding notes, and relationship-building communications
Assist with proposal development, pricing conversations, and packaging recommendations
Identify upsell and expansion opportunities within existing customer accounts
Maintain CRM hygiene and keep notes, opportunity stages, and account details up to date
Partner with leadership on sales strategy, customer feedback, and account prioritization

Customer Success Responsibilities

Support onboarding for new customers and ensure they are set up for immediate success
Train users on best practices across the platform, including sales and production workflows
Build strong relationships with customers across multiple stakeholders, from individual users to leadership
Serve as a trusted point of contact for day-to-day support, questions, and optimization recommendations
Monitor adoption, engagement, feedback, and account health
Proactively reach out to customers to improve usage, answer questions, and identify blockers
Gather customer feedback and communicate it clearly to the product and leadership teams
Help customers translate Jamie AI’s capabilities into real workflow improvements and business value
Support renewals and retention by ensuring customers see measurable value from the platform

Cross-Functional Responsibilities

Act as the voice of the customer internally
Work closely with product, engineering, and leadership to surface issues, patterns, and opportunities
Help improve onboarding materials, support resources, internal playbooks, and customer-facing documentation
Contribute to building repeatable systems for both sales and customer success as Jamie AI grows
Help shape a world-class customer experience in an early-stage environment

QualificationsRequired

1 to 5 years of experience in sales, account management, customer success, partnerships, or a similar client-facing role
Strong written and verbal communication skills
Experience leading calls, demos, trainings, or customer conversations with confidence and professionalism
Highly organized with strong attention to detail and follow-through
Comfortable managing multiple accounts, conversations, and priorities at once
Ability to work independently and move quickly in a startup environment
Strong problem-solving skills and a proactive mindset
Genuine interest in technology, media, podcasts, creator businesses, or digital content
Ability to translate customer needs into actionable next steps internally and externally

Preferred

Experience working in SaaS, media, advertising, creator economy, podcasting, or enterprise software
Familiarity with CRM systems and customer success tools
Experience supporting both net-new business and existing customer growth
Experience at an early-stage startup or in a highly entrepreneurial environment
Comfort working with senior stakeholders and enterprise customers
Passion for AI tools and curiosity about how technology can improve workflows

What Great Looks Like in This Role

Prospects clearly understand the value of the product and move through the pipeline efficiently
New customers are onboarded smoothly, thoughtfully, and with strong momentum
Customers feel highly supported, heard, and excited to keep using Jamie AI
Product adoption increases over time across accounts
Expansion opportunities are surfaced naturally through strong relationship management
Internal teams receive clear, actionable customer feedback
Jamie AI becomes more sticky, valuable, and scalable because of your work

Who You Are

You are polished, sharp, and highly responsive
You enjoy talking to people and building trust quickly
You are energized by both closing deals and helping customers succeed
You are comfortable with ambiguity and like building systems where none exist yet
You care about both revenue and relationships
You take ownership and do not need to be micromanaged
You want to be part of building a category-defining company from an early stage

Why Join Jamie AI

Opportunity to join an early team and play a meaningful role in company growth
Direct exposure to customers, product strategy, and leadership decision-making
Ability to help shape the sales and customer success function from the ground up
Work at the intersection of AI, media, sales, and content
High ownership, high impact, and strong room for growth as the company scales

Jamie AI

New Jobs

Founding Growth / GTM