Role Overview

We are looking for a highly organized and proactive coordinator who will act as the central bridge between Business Development, Sales, Operations, and Clients. This role is critical to ensuring seamless communication, timely execution, and high client satisfaction across all projects.

Key Responsibilities

1. Cross-Functional Coordination

Act as the single point of coordination between BD, Sales, and Operations teams
Translate client requirements into clear internal execution plans
Ensure alignment on timelines, deliverables, and scope across teams

2. Client Communication & Management

Serve as the primary coordination contact for clients post-deal closure
Manage client expectations on timelines, deliverables, and updates
Proactively communicate progress, delays, and issue resolutions

3. Project Tracking & Execution

Track all ongoing projects from kickoff to closure
Maintain project trackers (timelines, status, dependencies, risks)
Ensure field teams and operations adhere to committed schedules

4. Order & Workflow Management

Coordinate post-PO processes: project initiation, team allocation, and scheduling
Ensure smooth handover from Sales/BD to Operations
Monitor execution readiness (permits, resources, logistics, etc.)

5. Issue Resolution & Escalation

Identify bottlenecks early and drive resolution across teams
Escalate critical issues to leadership with context and solutions
Maintain accountability across stakeholders

6. Reporting & Documentation

Prepare daily/weekly status reports for internal and client review
Maintain documentation for all projects, communications, and deliverables
Support MIS and performance tracking across departments

Key Skills & Requirements

2–5 years experience in coordination / project management / operations role
Strong communication skills (client-facing experience preferred)
High ownership and ability to manage multiple moving parts simultaneously
Excellent organizational and follow-up skills
Ability to work in fast-paced, execution-driven environments
Proficiency in Excel / Google Sheets; familiarity with project tools is a plus

Preferred Background

Experience in infrastructure, renewables, drone operations, or field-heavy industries
Exposure to B2B client handling and project execution environments

Success Metrics :

On-time project execution rate
Client satisfaction & communication quality
Reduction in delays due to internal misalignment
Turnaround time from PO to project kickoff
Issue resolution time

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits:

Health insurance
Provident Fund

Experience:

Project management: 2 years (Preferred)
Drone operations : 5 years (Preferred)

Work Location: In person

Jobbycart technologies private limited

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