Job Title: Operations Manager – Business Operations & Process Excellence

Company: SkySun
Location: Mohali (Work from Office)
Shift: US Shift | 8:30 PM – 5:30 AM IST
Working Days: 6 Days per Week
Experience Required: 5+ Years
Salary Budget: ₹9–15 LPA

About the Role

SkySun is looking for an experienced Operations Manager to drive operational excellence, team performance, and scalable business processes.

This role is ideal for someone who enjoys building efficient systems, improving execution quality, leading teams, and driving measurable business outcomes in a fast-growing environment.

You will work cross-functionally to ensure day-to-day operations run smoothly while continuously identifying opportunities to improve efficiency, accountability, and customer experience.

Key Responsibilities

Operations Management

Lead and oversee day-to-day business operations
Ensure operational execution aligns with business goals and company standards
Identify process gaps and implement improvements for higher efficiency
Establish and maintain scalable operational workflows

Team Leadership

Lead, mentor, and develop operations teams
Set performance expectations and drive accountability
Conduct regular performance reviews and coaching sessions
Foster a high-performance and ownership-driven culture

Process Improvement & Execution

Build and optimize operational SOPs and best practices
Drive operational excellence initiatives
Eliminate bottlenecks and improve turnaround times
Implement structured execution and reporting mechanisms

Performance Management & Analytics

Define and monitor KPIs and operational dashboards
Analyze trends and recommend corrective actions
Use data to improve productivity and business outcomes
Present operational insights and recommendations to leadership

Cross-Functional Collaboration

Partner with internal stakeholders to improve business processes
Coordinate across departments for smooth execution
Support continuous improvement initiatives across functions

Required Skills & Experience

✔ 5+ years of experience in:

Operations Management
Business Operations
Process Excellence
Team Leadership

✔ Strong experience in:

KPI Management
Process Optimization
Team Performance Management

✔ Excellent analytical and decision-making skills

✔ Strong communication and stakeholder management skills

✔ Experience managing multiple priorities in a fast-paced environment

✔ Comfortable working in US shift timings

Preferred Qualifications

Bachelor’s degree in Business Management or related discipline
Exposure to operations in international or service-driven environments
Experience implementing SOPs and operational controls

Leadership & Mindset

Builder mindset — creates systems instead of managing chaos
Highly organized and execution focused
Strong ownership and accountability
Comfortable making decisions and driving change
Detail-oriented with strong follow-through

Why Join SkySun?

Opportunity to work in a fast-growing renewable energy business
Exposure to global work culture
Career growth and leadership opportunities
Collaborative and performance-driven environment
Long-term stability and learning exposure

What Success Looks Like

Operations run smoothly with measurable efficiency improvements
Teams consistently achieve performance goals
Processes become scalable and predictable
Business outcomes improve through operational excellence

Apply Now

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Operations Manager – Business Operations & Process Excellence

Pay: ₹900,000.00 - ₹1,500,000.00 per year

Work Location: In person

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Operations Manager – Business Operations & Process Excellence