Job Role: Program / Project Manager – Business Operations

Job Description

Act as the primary point of contact and coordinator across multiple business units and teams.
Work closely with business leaders to align priorities, track deadlines, and manage expectations.
Follow up with teams to ensure leadership action items are completed on time.
Monitor day-to-day business operations and ensure teams follow established SOPs.
Identify operational bottlenecks and recommend practical process improvements.
Coordinate with team members across departments in a dotted-line capacity.
Track timelines and progress across ongoing business initiatives.
Identify delayed or blocked tasks and coordinate with relevant teams to resolve them.
Understand different business requirements and prepare clear, professional emails and updates.
Prepare concise, leadership-ready summaries from complex cross-functional updates.
Support senior leadership with coordination, execution, and follow-up activities.
Take ownership of new and unexpected responsibilities as the business grows.

Key Responsibilities

Required Qualifications & Experience

Experience: 3–6 years in project management, business operations, program management, or a similar cross-functional coordination role.
Experience in a corporate/business environment such as startups, IT, consulting, services, D2C, or agencies.
Construction, interiors, or site-based project management experience is not preferred for this role.
Excellent written and spoken English communication skills.
Strong ability to communicate with both peers and senior leadership.
Proven ability to follow up firmly but professionally with cross-functional teams.
High attention to detail and a strong execution-oriented approach.
Ability to manage multiple tasks and priorities simultaneously.
Strong problem-solving and decision-making abilities.
Ability to adapt quickly to changing business priorities.

Required Skills

Candidate Profile

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