About Us:

Jon-Don LLC, (“Jon-Don”) is a national value-added distributor of equipment, supplies, and training for specialty contractors in the water restoration, concrete surface prep and polishing, carpet cleaning, building service and abatement end markets. Jon-Don serves over 60,000 customers annually with multiple retail branch/distribution centers nationwide and is headquartered in Roselle, Illinois.

In 2020, Incline Equity Partners completed a majority investment in Jon-Don. Incline is a Pittsburgh-based private equity firm that invests in distribution, manufacturing, and business services companies. Incline has a proven track record of accelerating business growth through investments in technology to further enhance customer service.

POSITION DESCRIPTION:

Senior Manager of Sales Ops will have end-to-end ownership over specific growth levers in the sales budget. This role will collaborate with sales (leadership, sellers, and support functions) to oversee the success of growth levers including scaling different go-to-market strategies (ie Vendor Managed Inventory programs with top customers), launching new sales enablement tools (ie financing, increased activity/pipeline management tools), and helping the sales org successfully integrate and realize the full potential of synergies with acquisitions.

RESPONSIBILITIES:

Responsible for overseeing and directing the platforms, tools, and processes that drive sales force effectiveness and business intelligence
Own special projects end-to-end, strategy through implementation, of tools, processes, and partnerships that enable the sales team growth, including, but not limited to, scaling our Vendor Managed Inventory program
Collaborate with sales team to generate success and buy-in of tools and processes to ensure scalable adoption
Build strong relationships with go-to-market internal stakeholders and effectively manage expectations
Perform regular data analysis to monitor and drive increased productivity across the sales, marketing, and customer success organizations, and leverage this data to proactively identify areas for improvements
Develop a deep understanding of all aspects of the sales and marketing businesses, and leverage that knowledge to identify areas for improvement in processes and procedures
This position can be remote

REQUIRED SKILLS / ATTITUDES:

Demonstrated experience with cross functional relationships
Sound and thoughtful decision making
Possess strong written oral communication skills to internal teams and upper management
Ability to work under pressure, handle multiple, complex projects in fast paced environment
Ability to build & motivate effective teams
Ability to combine big-picture, long-term orientation with understanding of details, and sense of urgency to deliver quality results
Demonstrated ability to think strategically, learns quickly, and succeeds in fast-paced and uncertain environments
Ability to function effectively as a team player while leading organizational change
Maintain strong relationships within and across teams and be viewed as strategic partner

Benefits/Health Plans:

Medical/Dental/Vision insurance coverage
Free life insurance for all full-time employees
Flexible spending account
401K program with match
Paid Holidays and floaters
PTO – 3 weeks (accrued weekly)
Corporate events
Employee referral program
Employee discounts
Wellness perks

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Vision insurance
Work from home

Schedule:

Monday to Friday

Work Location: Remote

Jon-Don

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