Sales & Operations Administrator – Full Time

Location: Crawley, West Sussex (on-site only)
Hours: Monday to Friday, 8:30am – 5:00pm (1-hour lunch break)
Employment Type: Full-time, Permanent
Salary: Up £28,000 per year (depending on experience)
What we are looking for: We’re looking for someone with experience managing orders, supporting sales, and handling operational tasks in a busy environment. This role suits someone who enjoys taking ownership, solving problems, and working in a small but fast-moving business.

About Us

JP Supplies is a family-run business with over 36 years of trading history. We supply PPE, safety footwear, janitorial and cleaning products, office supplies, and a wide range of workplace essentials.

We’re a small, friendly team of four based in Crawley, and we’re looking for someone reliable, organised and proactive to join us. If you like variety in your day and enjoy getting involved in different areas of a business, this could be a great fit for you.

About the Role

This is a varied position where no two days are the same. You’ll be mainly office-based, helping with admin and sales support, but you’ll also get involved in the warehouse and shop when needed.

Approximate breakdown:

70% office-based: admin, customer service and sales support
15% warehouse: checking stock, picking orders and preparing shipments
15% shop floor: serving customers and helping with general enquiries

Main Responsibilities

Processing customer orders (by phone, email and in person)
Entering orders into our Intact software (training provided)
Providing helpful, friendly customer service
Checking stock deliveries and placing supplier orders
Picking and preparing outgoing orders
Answering calls and handling sales queries
Keeping paperwork and digital records up to date
Assisting with promotions and updates on our website
General office admin as needed
Supporting day-to-day operations and helping improve internal processes

What We’re Looking For

Previous admin or customer service experience preferred (but not essential)
Confident using Microsoft Office (Word, Outlook, Excel)
Organised with good attention to detail
Friendly and professional communication skills
A team player with a hands-on attitude
Comfortable managing different tasks in a busy environment
Able to lift and handle light stock when needed
Reliable, punctual and eager to learn
This role is best suited to someone with at least 1–2 years of experience in an administrative, operations, or sales support position

What We Offer

Supportive, close-knit team environment
Full training provided
Variety in your role – every day is different
Stable, long-established company
Annual performance reviews
Free on-site parking

Please note:
This is a fully on-site position. Applicants must be comfortable working in both an office and light warehouse/shop setting as part of their daily routine.

We do not work with agencies – direct applicants only.
Salary will depend on experience.

If you take pride in being organised, dependable, and enjoy a role with variety, we’d love to hear from you.

Job Type: Full-time

Pay: Up to £28,000.00 per year

Benefits:

On-site parking

Application question(s):

Have you previously worked in a small business or in a role where you needed to handle multiple types of tasks?
This is a fully on-site role. Are you happy working in an office and occasionally helping in the warehouse/shop area?
What is your current or most recent role, and why are you looking to leave?
What excites you most about this role and working at JP Supplies?

Work Location: In person

JP Supplies ( Crawley ) Limited

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