ABOUT THE ROLE

We are looking for a highly analytical and detail-oriented Sales Operations Manager to support our U.S. sales organization. This role will work closely with Sales Leadership, Marketing, Customer Success, and Finance teams globally to drive operational excellence, improve sales productivity, and support revenue growth.

The ideal candidate will have experience supporting global sales teams and be comfortable working within U.S. business processes, reporting requirements, and sales methodologies. Strong expertise in Salesforce CRM and LinkedIn Sales Navigator is essential.

KEY RESPONSIBILITIES

Sales Operations & Process Management

Support and optimize sales processes aligned with U.S. sales operations standards and best practices
Manage lead-to-opportunity and opportunity-to-close workflows across the sales funnel
Maintain process documentation, SOPs, and sales governance frameworks
Partner with U.S.-based Sales, Marketing, Finance, and Customer Success teams to ensure operational alignment
Drive process improvement initiatives to increase sales efficiency and scalability

Salesforce CRM Administration

Administer and maintain Salesforce CRM for the sales organization
Ensure data accuracy, completeness, and compliance with company reporting standards
Build and maintain dashboards, reports, workflows, validation rules, and automation
Monitor CRM adoption and provide support to sales users
Manage lead routing, account assignments, territory structures, and opportunity management processes

LinkedIn Sales Navigator Management

Utilize LinkedIn Sales Navigator to support account-based prospecting and lead generation initiatives
Provide market intelligence and account insights to sales leadership

Sales Analytics & Reporting

Generate daily, weekly, monthly, and quarterly sales reports for U.S. leadership teams
Track key performance metrics including pipeline generation, conversion rates, win rates, sales cycle duration, and quota attainment
Create executive dashboards and business reviews for leadership stakeholders
Deliver actionable insights to improve sales performance and forecasting accuracy

Forecasting & Revenue Operations

Support monthly, quarterly, and annual sales forecasting processes
Analyze pipeline health and identify forecast risks and opportunities
Assist with territory planning, account segmentation, and quota allocation

Sales Enablement & Cross-Functional Support

Assist with onboarding and training of sales representatives on systems and processes
Act as a key liaison between U.S. leadership and operational teams

REQUIRED QUALIFICATIONS

Bachelor's degree in business, Commerce, Finance, Economics, Analytics, Engineering, or related field
5+ years of experience in Sales Operations, Revenue Operations, Business Operations, or CRM Administration
Experience supporting U.S.-based sales teams or global sales organizations
Advanced expertise in Salesforce CRM administration, reporting, and analytics
Strong experience using LinkedIn Sales Navigator for account research and sales intelligence
Strong understanding of SaaS/B2B sales processes and pipeline management

KAYA

New Jobs

Sales Operations Manager