At Kipu Health, we’re passionate about creating better paths to better patient care. Join us in our work to advance behavioral health care in our communities. Our innovative solutions support providers in treating addiction, eating disorders and many other behavioral health conditions. While our EMR, CRM and revenue cycle solutions help behavioral health facilities succeed in managing their patients’ entire care journey, it’s through our people that we truly make a difference.

Job Description

As a Revenue Operations Specialist, you will support and optimize processes, tools, and reporting to increase revenue, minimize costs, and ensure our go-to-market teams operate as efficiently as possible. In this role, you’ll help ensure data integrity and be responsible for data enrichment and hygiene. You will help to establish best practices in the company's revenue processes. You will report directly to our SVP of Revenue Operations and will work closely with business stakeholders across the organization.

Your Responsibilities

Build clear reports & dashboards in Salesforce, PowerBi, or other analytical visualization tools to support business decision making
Comfortable with performing data cleanup: past data cleanup, data review, data clean up, and maintenance
Conduct regular audits of data flowing into reporting tools to maintain data integrity
Document and maintain key Revenue Operations processes and monitor processes for improvement and adoption
Perform ad hoc analysis for various departments in the revenue cycle to guide business strategy and support decision making
Support Implementation team with reporting needs and develop Go Live Forecasting
Report on processes behind customer handoff points: Marketing, Sales, Implementation, Client Success, and Support
Maintain close coordination with Finance and Sales managers for revenue & financial reporting
Other responsibilities as defined by the SVP of Revenue Operations

Your Qualifications

1 to 2 years of work experience as a Revenue Operations Specialist, Sales Operations, Data Analyst, or similar role
Experience with data visualization and BI tools such as Salesforce, Tableau, PowerBi, Excel
Knowledge of and experience with SQL is recommended
Attention to detail
Understanding of standard business practices related to Marketing & Sales Operations processes and systems (sales cycle, CRM, Marketing applications, lead generation, reporting, forecasting, territory management, compensation planning, and sales quotas)
Excellent communication and collaboration skills, with the ability to build strong relationships and work effectively within cross-functional teams
Experience with GTM tools including Salesforce
Demonstrated financial and business acumen
Possess a high degree of professionalism and proven ability to work with confidential information
Positive and collaborative attitude.

Benefits & Compensation

Highly competitive salary based on your local market’s compensation data.
Unlimited paid time off.
11 Paid Holidays.
Health, Dental, Vision, Disability, and Life Insurance.
Parental Leave.
Pet Insurance.
Employee Career Path Program.
401(K) with Company Match.

Kipu Promise

In an environment of rapid change, millions are struggling to cope. Kipu is here to help. Having shaped the industry for 10 years, today we focus on advancing our New Vision for the behavioral health ecosystem, evolving how it operates, interacts, communicates, and heals.

We are an equal opportunity employer and highly value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Kipu Health

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Revenue Operations Specialist