About the Role:

We are looking for a Business Operations Analyst to join our team at Landing! This role will tackle cross-functional, high-impact projects to drive best business practices. Responsibilities include diagnosing root problems across the business, implementing process changes, and working with business leaders to improve our processes.

About the Team:

You’ll join a team of talented individuals who are building a startup to improve the way people live and will be able to make all kinds of things happen without limits.

What You'll Do:

Tackle high-impact projects both within and across operations teams
Partner with cross-functional stakeholders to increase transparency and drive operational excellence across the business
Diagnose and remedy process inefficiencies across the business
Provide accurate and insightful analysis and reporting on operational performance
Partner with the business intelligence team to create clear dashboards highlighting team performance against goals for all key metrics

Example Projects:

Installations: How can we coordinate mobile installation teams across multiple markets to streamline unit installations and reduce install timelines
Field Operations:: How do we deliver exceptional service in subscale markets?
Corporate Housing: How do we ensure consistent and accurate completion of quality inspection forms across 20 different corporate housing companies?
Sales: How do we sign more partnerships?

What You Need:

Demonstrated experience in prioritization of deliverables and tasks and a proven track record of taking ownership, leading data-driven analyses, and influencing results.
Highly analytical ability, can leverage unorganized data into actionable insights
Experience in cross-functional business roles
Super written & verbal communication
Certification(s) in project management, quality management, agile methodology, and/or Six Sigma preferred

Our Values:We look for people who embody our key values: accountability, entrepreneurship, authenticity, and a service-first mindset. We believe these shared attitudes foster the best results not just for our internal teams but also for our members.Benefits & Perks:Landing aims to create a workplace that fosters both personal and professional growth. We offer a competitive benefits package we are proud to share with you!

Competitive Salary:$50,000 - $60,000 DOE
Comprehensive Benefits:Medical, dental, vision, life and AD&D, disability, mental health, pet insurance, commuter benefits, and FSA/HSA options
Financial Security:401(k) plan and access to ImmediatePay
Generous PTO:Relax and recharge with our industry-leading paid time off policy
Career Growth:Unlock opportunities for advancement—we’re invested in your success
Travel Perks:Annual credit to enjoy free nights in a Landing units

Landing provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information,marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

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Business Operations Analyst