Renting a home is the world's oldest subscription service. People spend thousands of dollars every month for an experience that is outdated, inconvenient, analog, impersonal, and leaves a lot to be desired. Latch is working to make every building better, and while we've methodically executed this mission since our founding with great success, we're just getting started.

Leveraging our knowledge from companies like Apple, BCG, and IDEO, we’ve rethought how people interact with space. Latch delivers a full-building operating system designed to help owners, residents, and third parties like guests, couriers, and service providers, seamlessly experience the modern building. We’ve done this by combining software, devices, and services into a holistic platform that makes spaces more efficient, enjoyable, and profitable.

The next chapter of the Latch story will be our most exciting yet, and we’re looking for more talented team members to help fuel our growth.

Latch is seeking a Deal Desk Analyst. The preferred candidate has an ownership mindset, has strong attention to detail, and has strong communication skills in addition to experience in and around Revenue organizations. They will work cross-functionally across sales, finance, legal, customer success, BI, and systems to bring efficiency and quality to our sales operations.

Responsibilities:

Own all aspects of a deal desk to support the business in effective deal structuring, approval, and management, optimizing for efficiency and business objectives
Serve as a subject matter expert on all aspects of deal operations
Drive best practices around sales operations and recommend process improvements as needed
Partner with finance and legal organizations to process non-standard deals and exceptions
Analyze and report on common problems to inform improvements to our sales systems
Review and approve complex quotes and all sales orders

Qualifications:

2+ years of sales operations experience
High level of proficiency with Salesforce CRM and Excel
Understanding of a B2B Software pipeline management, sales cycle, and customer journey with associated metrics
Self-starter attitude with a high degree of motivation to go above and beyond the task at hand
Exceptional problem-solving skills: demonstrated ability to structure complex problems, develop solutions
Strong presentation skills, especially related to building compelling PowerPoint/Google Slides presentations
Bachelor’s degree or equivalent experience

Founded in 2014, Latch now has 200+ team members working to make spaces better places to live, work, and visit.

We offer unlimited Paid Time Off, a comprehensive benefits package, mental health support, and an environment where employees are surrounded by creative, empowered, and dynamic peers.

In conjunction with our core values : Contagious Determination, Humility, Trust, Inclusion, Action with Intent, and Privacy, we approach our work with care and a sense of duty, to make the world a better space.

We embrace diversity and strive to create an inclusive and equitable environment for all.

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Deal Desk Analyst