A little bit about our product and our people:

We are champions for facilitating a bigger life for downsizers.

We do this by building beautiful homeowner-centric homes around Melbourne and Regional Victoria, complemented by stunning facilities that engender connectivity and wellbeing.

We believe it’s a privilege to walk alongside the downsizer and elevate the next phase of their lives, which is why we maintain a laser-like focus on best practice outcomes for our people and our product. This is underpinned by all the benefits you’d expect to find at an ASX listed company with over 30 communities (and then some).

These hallmarks of a publicly listed company are complemented by our insatiable desire to do things differently. If we’re not serving up experiences that deliver a smile and wink, with a side serving of knowing nod and inspiration, we believe we’re not doing our job.

We live for our people and we breathe surprise and delight moments into their days on the daily, we think about Life. Unlimited. Check out our latest TVC: https://vimeo.com/877300521.

We’re allergic to the earnestly bland and have a strong aversion to vanilla; unless it’s infused into a candle or stirred into a cake. In our business, the colour beige begins and ends with our beige slacks and skirts.

But enough about our uniforms. And enough about us already! We’d love to hear more about you. What do you think about us? Just kidding. But if you’ve read this far, you must really really want to learn more about our new role.

A little bit about the opportunity...

As a Sales Operations Lead (12 month contract), you will support the Sales team in achieving outstanding results within our growing communities by ensuring adherence to effective processes. You will assist the team with your expertise in Salesforce across all metrics and embody a proactive 'can-do' attitude that simplifies tasks for others.

As a CRM expert, you will have a keen eye for detail and excel in engaging stakeholders across finance and other support teams.

You will be a certified 'Super User' who enjoys diving into the details while working independently, all while understanding our business systems and processes to educate the broader team on best practices. You will also be skilled in developing policies, procedures, and 'how-to' resources as needed.

You will develop strong relationships where you will constantly adapt to the needs and wants of your customer, you will know what is truly important to them.

Your days will involve a little bit of this and that…

Salesforce Dashboard creation and sales reporting
Salesforce Data integrity & records checking & Reporting
DocuSign administration and ongoing training of our team
Pricing Modelling & implementation
SAP processing
Work with Salesforce Platform Lead to continuously improve functionality and integrity
Identify key systems that may be introduced to improves sales outcomes
Conduct regular Salesforce and system training to sales teams within communities
Own and administer Sales Contract flow and audit to ensure compliance
Development days and Team meetings key contributions
Generate relevant Presentations on behalf of Sales
You will coach and mentor the team to deliver an adaptive sales process for all customers.
Work in conjunction with your fellow Area Sales Managers to ensure and drive consistent processes, procedures, and outcomes across all communities/projects.

To be successful in the role you will have the following:

Experience in a sales or customer service role
A practical mind to find solutions on the spot partnered with a curiosity to continuously improve and innovate
Strong computer skills – including Microsoft Office and Outlook, experience with Salesforce would also be advantageous
Exceptional communication and interpersonal skills
The ability to manage up and down and develop strong working relationships within your team and the executive team
You must hold a current full drivers licence as travel is required

Our amazing benefits include:

A great culture and flexible working environment
Amazing office space in South Melbourne
Invitations to lots of team events throughout the year
You'll be provided with all the tools and resources you need to do your role successfully

What will success feel like?

In addition to fulfilling the requirements listed in this position outline, you will be inspired and challenged, your learning curve will be steep, and you will genuinely believe in the purpose of the business and you will wake up eager to start the working day where your contributions are valued and rewarded.

Check out our Careers page to learn more about us!

(www.lifestylecommunities.com.au/careers/)

If you feel that this opportunity is one that you will thrive in, then we would love to hear from you, please click "Apply Now" and submit a brief cover letter and your resume.

Lifestyle Communities Limited

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Sales Operations Lead