WHAT AWAITS YOU

Embark on a Journey to Success with Us!

Are you a driven professional ready to elevate your career? Since 2002, we’ve been a trusted name in plastic surgery aftercare and compression therapy. We’re in an exciting growth phase and ready to expand our market leadership. Our Sales Team is growing; support the success and the team spirit.

LIPOELASTIC has rapidly become a major market player and one of the most popular brands of medical compression garments. The Czech company expanded quickly and is now present in Germany, Austria, the UK, Slovakia, Benelux, Italy, and France plus in over 75 countries worldwide. The company’s diligence work and team spirit have led to LIPOELASTIC being recognized by FORBES magazine as one of the most significant family enterprises. Now, we’re inviting you to join our team and contribute to LIPOELASTIC’s mission of becoming a global leader in the industry.

WHAT YOU WILL DO

We are looking for a Sales Operations & Business Analyst (m/f/d) at our München-Unterhaching location who has the opportunity to take off with us in a dynamic, constantly evolving market and make a significant contribution to realizing our corporate goals.

As our new Sales Operations & Business Analyst, you will collaborate closely with the sales team in driving revenue growth by supporting with business data quality, analysis and prospecting for new leads. In this position you will contribute to the end-to-end management and administration of the sales operation function.

Sales Team Support: Assist effectively the Sales Team Lead and Off-line Marketing with business tasks, event and project coordination, and strategic initiatives to drive sales performance and achieve planned business goals.
Data Quality Management: Maintain accurate and up-to-date customer data in the CRM system, ensuring all interactions and transactions are recorded. Coordinate the systems data for planned changes and collaborate closely with the IT team to ensure seamless implementation.
Reporting: Prepare regular reports on sales performance, customer feedback, and market trends to support strategic decision-making. Utilize Excel and other tools (PowerBI) to analyse sales data, market trends, and customer feedback to identify areas for improvement and growth.
Market Potential Analysis: Assess market potential and recommend new business opportunities based on data-driven insights. Recommend new events such as tailored promo offers, vouchers, local meetings, conferences and workshops.
Client Relationship Building: Develop and maintain strong relationships with existing customers and prospects; engage with customers and clients to understand their needs, address inquiries, provide new events and product information, and resolve issues promptly and professionally.
Up-Selling: Identify opportunities to up-sell products and services to existing customers, identifying their business trends and potential in increasing revenue; work closely with Area Sales Representatives & support them to streamline the business effort across Germany regions.
Collaboration: Work closely with the Sales team, Customer Service, Marketing and other departments to ensure seamless operations and effective communication.

WHAT YOU BRING

Secondary education in Business, Marketing, or a related field.
Proven experience in sales operations, customer service, marketing or a similar role.
Proficiency in CRM software, Excel. Experience of PowerBI is welcomed.
Strong analytical skills with the ability to interpret data and provide actionable recommendations.
You are consistent and reliable in recording details in different systems and following standardized procedures. You possess strong analytical skills and are comfortable working with computers.
Excellent communication and interpersonal skills.
Ability to multitask and manage time effectively in a fast-paced environment.
You are proficient in German and fluent in English.

WHAT WE OFFER

Growing and Exclusive Industry.
Long-Term Professional Growth Perspective.
Supportive Management and Team Members. One Team Spirit.
Onboarding & Development: You will spend the time with colleagues to understand our values, business, principles, and procedures. We support each other to grow together. Shadowing, rotation, on-the-job training, specific trainings, and 4 days spent in the Czech Republic´s first LIPOELASTIC factory. Creating an extraordinary onboarding experience is all about making new employees feel welcomed, valued, and excited to be part of our team. Your development is supported with regular feedback discussions and trainings.
Our offices in München-Unterhaching are comfortable and welcoming. We offer workplace refreshments, employee discounts, company health insurance, fitness program contributions, sick days, and one day of home office after successful onboarding. Additionally, we regularly organize team events and more...

Ready to join our LIPOELASTIC FAMILY during March 2025 or later? We are awaiting your application!

Are you interested in keeping up to date on our topics? Have a look at our LIPOELASTIC website and follow us on LinkedIn to view additional openings within LIPOELASTIC.

LIPOELASTIC Global

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Sales Operations & Business Analyst