Sales Operations Manager

Full time, permanent position

Company: Lumotive Technologies, Inc.

Location of work: 4664 Lougheed Hwy #164, Burnaby, BC, V5C 3Y2, Canada

Language of work: English

Responsibilities:

· Analyzing and evaluating existing sales processes to identify inefficiencies and opportunities for improvement.

· Implementing streamlined and automated workflows on Share point, Confluence, Pipedrive to enhance productivity, accelerate the sales cycle, and strengthen lead generation.

· Collaborating with internal stakeholders from sales, finance, engineering, and operations to align sales strategies with overall business objectives.

· Generating regular sales performance reports via Pipedrive and providing sales insights, trends, and recommendations for continuous improvement.

· Managing CRM systems Pipedrive to monitor deals in pipeline, Microsoft 365 tool for data analysis, Tableau, SharePoint, and automation tools (Zapier, Coefficient) to improve efficiency for sales team.

· Providing training and ongoing support to the sales team on sales tools, enablement resources, and optimized processes.

· Allocating accounts and managing sales territories to maximize coverage and revenue potential.

· Supporting the sales team with process automation, enablement tools like Zapier, and resources to achieve targets effectively.

· Managing logistics and shipping compliance, including documentation required by customs and border authorities.

· Coordinating with engineering operations for BOM sourcing and negotiating purchase orders.

· Overseeing the customer contract lifecycle to ensure compliance, accuracy, and timely renewals.

· Driving cross-functional collaboration between sales, marketing, finance, and operations to ensure smooth handoffs and signoffs.

· Monitoring competitive intelligence and market dynamics to adapt sales strategies proactively.

· Developing standardized dashboards and KPIs for real-time tracking of sales activities and outcomes.

· Stakeholder management with distributors to get the annual volume forecast.

· Maintaining overall sales inventory and the allocation of inventory as per the demand.

Qualifications:

· Bachelors in Computer or Electrical Engineering required.

· 5+ years’ experience in sales operations in the high-tech space required

· 3 years of experience in sales operations in a fast-paced technology start up required

· Strong analytical skills with the ability to interpret data and trends.

· Excellent communication and interpersonal skills.

· Proficiency in CRM systems, Microsoft Office 365, and other sales technologies.

· Detail-oriented with a focus on process improvement.

· Can do attitude and ability to work in a fast-paced and dynamic environment.

Salary: 90,000 – 100,000 CAD

Benefits include discretionary performance bonus, stock options, extended health and dental care, subsidized parking pass.

Job Type: Full-time

Pay: $90,000.00-$100,000.00 per year

Work Location: In person

Lumotive Technologies Inc

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Sales Operations Manager