Company Description

Look What You've Done (LWYD) Interactive is a team of innovative thinkers, designers, storytellers, and technologists driven by ideas that shape and elevate brands. With expertise in end-to-end brand building, LWYD offers services in strategy, brand identity, and creative communications. The team thrives on tackling critical inflection points, from minor brand evolution to complete strategic transformations. Guided by values of curiosity, transparency, collaboration, and continuous improvement, LWYD fosters a vibrant and creative work culture where both growth and enjoyment are prioritized.

Role: Manager - Business Operations [Founder's Office]

Organization: LWYD Interactive

Location: JP Nagar, Bangalore

About the Role

We are looking for a proactive and highly organized individual to work closely with the leadership in driving strategic, operational, and client-facing initiatives. This role is ideal for someone who understands the fast-paced nature of a marketing agency.

Responsibilities:

Partner with the Founder on business strategy, growth plans, and expansion initiatives and support decision-making through research, analysis, and insights.
Oversee day-to-day operations and improve internal processes, workflows, and project tracking.
Ensure timely delivery of projects and client commitments.
Identify bottlenecks in delivery and implement scalable solutions.
Monitor team bandwidth, utilization, and resource allocation.
Work closely with finance team on invoicing, collections, and cash flow tracking.
Act as a central point of coordination across teams.
Work with leadership to identify hiring needs based on business goals.
Coordinate with finance team for all the accounting related tasks.
Track key priorities, goals, and action items across departments.
Prepare reports, dashboards, and business insights.

Requirements:

5+ years of experience in operations, consulting, startups, or agency environment.
Relevant experience in agency, media is a must.
High ownership mindset with ability to execute independently.
Excellent communication and stakeholder management.
Ability to handle multiple priorities in a fast-paced environment.

LWYD Interactive

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Manager - Business Operations (Founder's Office)