Magic Spoon reimagines your favorite childhood breakfast cereals into a high-protein, low-carb, guilt-free daily indulgence. Since launching in April 2019, we've quickly become one of the fastest growing DTC brands and we've now taken our cereal nationwide with retail partners like Target. Forbes called us "the future of cereal", and TIME Magazine named us in their Top 100 inventions of 2019.

We're looking for a Sr. Sales Operations Analyst to join our Sales Planning team and act as a bridge between Sales Planning, Operations, and our retail customers to ensure execution of our exciting retail expansion plan, proactively communicate to mitigate risks, and strategize creative solutions as new challenges and opportunities arise.

This is a full time, in-person/hybrid role (2-3 days in office per week) based in Tribeca, NYC.

As our Sr. Sales Operations Analyst, you'll:

Create strong partnerships with Operations team to understand production, inventory, and shipping, and uses this knowledge to inform order management
Deeply understand Sales/Sales Planning roadmap including retail landscape, forecast, trade plans and sales priorities, using this knowledge to inform order management
Collaborate on S&OP process, bringing together those Operations and Sales Planning inputs, and leading discussions around forecast changes, challenges, risks and opportunities
Work cross functionally to establish and work toward KPIs around fulfillment rates, reclaim rates, deductions, etc. to ensure best-in-class execution and contribute to a healthy retail business outlook
Review and approve all incoming orders before passing to logistics team for execution; troubleshoot with retailers when POs do not match forecasts
Form strong partnerships with rebuyers and work with them to edit, cancel or reissue POs to meet forecast, complete resets, limit OOS risk and maneuver through various challenges
Monitor customer DC inventory levels and proactively request or limit orders to meet DOH and shrink risk goals
Project manage sales ops components of new customer launches, innovation launches, seasonal and shipper programs and other special initiatives

Requirements

3-5 years of previous work experience in Sales and Operation Planning/ Integrated Business Planning in CPG
Excellent Excel skills
Experience with Modus Planning is a bonus, but is not required
Strong communication skills
Retail Knowledge: strong understanding of grocery retailers (Target, Walmart, Kroger, Safeway Albertsons, KeHe, UNFI, etc), champion of industry best practices, general knowledge of retail fundamentals (distribution, trade, performance metrics)

What we value:

Hold on to the Dream 💫 Adult life shouldn’t be boring, prioritize your work/life balance, we can build a world-class company and have fun doing it

Don’t miss the bowl for the loops 🙌 We’re all working towards the same big goals, prioritize collaboration over ego, politics, or possessiveness

Be a Fruit Loop in a world of Cheerios 🌈 Bring your whole, unique self to work, celebrate and care for everyone

Pour your own milk…and don’t be afraid to spill a little 🥛 We trust you, use your best judgment to make decisions. Mistakes are inevitable, let’s learn from them!

Benefits

Competitive salary & equity
Unlimited vacation 🏝️
Unlimited cereal ✨🥣
Health, Vision, Dental
Generous Parental Leave

Magic Spoon is committed to building a company that not only represents, but includes, individuals across different backgrounds and perspectives. Everyone deserves an equal seat at the breakfast table.

Magic Spoon

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Senior Sales Operations Analyst