Sales Operations & Support Associate

Location: Lakewood,NJ (In-Office)

Salary: $55K–$70K (DOE)

Position Overview:

We are seeking a highly organized and detail-oriented Sales Operations & Support Associate to join our growing team. This role is essential to the day-to-day success of our sales team—providing pricing, reporting, and customer support to ensure smooth execution of our sales strategies. You will work closely with internal teams, vendors, and customers to manage data, streamline workflows, and help maintain an exceptional customer experience.

The Ideal Candidate:

Tech-savvy and analytical, with strong Excel skills
A proactive problem solver with exceptional attention to detail
Comfortable working in a fast-paced, deadline-driven environment
Highly organized and able to juggle multiple projects
Familiarity with Power BI and sales reporting tools is a strong plus
Professional, clear communicator who can collaborate cross-functionally

Key Responsibilities:

Pricing & Documentation

Maintain and update price sheets, including adjustments for new items, increases, and tariffs
Assist with customer-specific documentation and credit-related projects
Track and process travel or account-related customer expenses

Reporting & Analytics

Run and manage all sales-related reports and data queries
Maintain forecast spreadsheets and dashboards
Create presentations and sales decks for internal/external meetings

Customer & Sales Support

Handle submission and tracking of forms that support Project Management
Complete customer paperwork including new item forms and certifications (e.g., Kosher certs)
Manage customer listings and support Amazon account service
Oversee customer portals and maintain up-to-date product catalogs

Inventory & Logistics

Maintain accurate inventory spreadsheets and availability trackers
Coordinate samples for customer visits and trade shows
Arrange travel and logistics for both internal and client-facing meetings

Qualifications and Must-Haves:

1+ years in a sales support, sales operations, or data-focused admin role
Advanced Excel skills required; Power BI experience is a major plus
Strong organizational and time management skills
High attention to accuracy and detail
Comfortable working independently and cross-functionally

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

Paid time off

Work Location: In person

Mai Placement

New Jobs

Sales Operations & Support Associate

Chief Revenue Officer