Business Operations Associate

Full-Time | In-Person | Marketplace Brands

Build Your Career in Business Operations

Marketplace Brands is seeking a driven and detail-oriented Business Operations Associate to join our growing team.

This role offers hands-on exposure to the operational engine of the company. You’ll work cross-functionally with operations, sales, customer service, finance, logistics, and leadership to ensure processes run efficiently and accurately. If you enjoy working with data, solving problems, and keeping projects on track, this position provides a strong foundation for long-term career growth in business operations. Comprehensive hands-on training will be provided to ensure you understand our systems, workflows, and quality standards. You’ll receive direct guidance from experienced team members and gain practical experience with real projects from day one.

What You’ll Do

Provide direct support to department leadership by assisting with day-to-day operational activities, project tracking, and priority management
Set up and maintain customer and vendor accounts, and item data within internal systems, ensuring completeness and accuracy
Review, process, and verify sales orders to ensure correct pricing, costing, quantities, shipping details, and compliance with customer requirements
Prepare supporting operational documentation, reports, and supporting materials for internal and external use
Manage and track operational data using Microsoft Excel and ERP system, maintaining organized and accurate records
Develop detailed reports, data analysis, and sales presentations to support decision-making and customer meetings
Collaborate and provide operational support to international teams in China and Mexico, ensuring alignment on timelines, documentation, and execution
Verify data accuracy in accordance with customer quality assurance (QA) standards and contractual requirements
Coordinate across departments — including sales, customer service, billing, purchasing, logistics, and warehouse teams — to ensure orders and projects move efficiently from initiation to completion
Monitor project timelines and proactively follow up on open tasks to ensure deadlines are met
Assist with costing analysis, purchasing coordination, and shipment logistics to support smooth order fulfillment
Identify process gaps and contribute to the development and improvement of operational policies, procedures, and workflows
Support cross-functional initiatives and respond to real-time operational needs in a fast-paced environment

This role requires exceptional organization, strong attention to detail, analytical thinking, and the ability to manage multiple concurrent priorities while maintaining accuracy and professionalism.

What We’re Looking For

1–2 years of experience in operations, office administration, or customer support
Strong proficiency in Microsoft Excel and general computer systems
Excellent written and verbal communication skills
Analytical mindset with problem-solving ability
Ability to prioritize tasks in a fast-paced environment
Strong time management and follow-through
Self-motivated with an execution-focused mindset

Preferred Qualifications

Associate or Bachelor’s degree in Business, Communications, or related field
Bilingual in English and Spanish

Why Join Marketplace Brands?

Direct exposure to cross-functional business operations
Opportunity to build analytical and operational skills
Clear path for growth and advancement
Collaborative and supportive team environment
Stable, full-time position with competitive benefits

Compensation & Benefits

We offer a competitive compensation package, including:

401(k) with company match
Health, dental, vision, and life insurance
Paid time off
Tuition reimbursement

All positions at Marketplace Brands are paid.

Schedule: Monday–Friday (Weekends as needed)
Location: In-person

If you are organized, proactive, and ready to build valuable operational expertise in a growing company, we encourage you to apply.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Experience:

Customer support: 2 years (Required)

Work Location: In person

Marketplace Brands, LLC

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Business Operations Associate