Job Description

Our Sales Operations Analyst will be the driver behind our continued growth and success. With our commitment to innovation, you will seek out, develop, and help implement strategic sales initiatives for improved efficiency and productivity for our global sales team.

From researching creative and innovative solutions to evaluating their impact, our ideal candidate is a detailed planner, clear communicator, and top-notch analyst. They should be wholly committed to the discovery and development of innovative solutions to support our business.

We are looking for someone who can be given a list of problems and provide a comprehensive solution from start to finish. This person will be driven by successful outcomes and taking decisive action. This person will sniff out inefficiencies and problems then find the best solution as well draft clear communications to our global team around the new processes and tools.

We want someone who is creative in the way they look at business and finding improvements to legacy systems. The ideal candidate will be able to give clever and thoughtful feedback to Marketing, Product, and Sales Operations to help all departments achieve better outcomes. If you love systems and how they can empower sales teams then this role is for you.

About Matific

Matific is a leading global education technology provider, delivering an adaptive online learning platform for primary school mathematics. With our product being utilized by millions of students, teachers and parents in 100+ countries we are helping educate the youth and bring equality to education. With over $50M USD invested and a global team of over 150 employees, we are committed to achieving our goals. We’ve also picked up a number of awards including numerous CODiEs, Academics’ Choice and Edtech Digest to name a few.

Objectives of this Role

Serve as a creative thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity across Sales, Support, Service, and Product Dev teams
Sniff out inefficiencies within the organization and propose high RoI initiatives to get them resolved. Identify issues, risks and benefits of existing and proposed solutions and outlining business impacts.
Own projects end-to-end, ensure stakeholders are kept in the loop and meet delivery goals
Analyzing commercial data such as budgets, sales results, and forecasts
Modeling business processes and identifying opportunities for process improvements.
Creating functional and creative specifications for solutions.
Simplifying information and deciphering technical jargon so it is easily understood by the whole team.
Supporting business transition and helping to establish change
Never letting “perfect'' be the enemy of “better”. Implementing a change to improve a system today and being able to prioritize the best possible solution vs the most viable and timely solution

Daily and Monthly Responsibilities

Partner with other stakeholder teams across business units (i.e. Sales, Support, Product, and Operations) to develop necessary analysis and documentation in a collaborative way.
Evaluate, analyze, and communicate systems requirements on a continuing basis.
Maintain systems processes, including the delivery of monthly status reports to all appropriate parties
Author and update internal and external documentation and formally initiate and deliver requirements and documentation
Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
Maintain SOP’s for various commercial roles as systems and processes are improved and overhauled.

Requirements:

Skills and Qualifications

2+ years of proven experience in an analytics and systems development capacity
Proven analytical abilities
Practical experience generating process documentation and reports
Excellent communicator with the ability to translate data into actionable insights
This person will need to be an excellent project manager working across Sales, Product, R&D, and Leadership
Ability to work across departments including Sales, Customer Support, Product and Executive leadership to drive projects to completion

Preferred Qualifications

Strong working knowledge of relevant business applications, including Salesforce and Pardot and Spreadsheets (excel and G-sheets)
Proven development of innovative and creative systems solutions
Extensive experience with data visualization and turning reports into suggested actions and next steps
Highly proficient technical writing capabilities

Benefits:

Excellent remuneration, including uncapped commission
Award-winning leadership: Our founder and leadership team successfully built and exited multiple high-growth tech businesses
A great team and working environment
Exposure to a high growth tech business, rapidly expanding globally.

Matific

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Sales Operations Analyst