Skills:
Product Knowledge, Technical Support, Customer Service, Time Management, Multitasking, sales support,

Job Description

As a GTM Support Executive, you will play a crucial role in ensuring the successful execution of our Go-To-Market strategy and providing exceptional support to our customers throughout their journey. Working closely with cross-functional teams, you will be responsible for delivering timely and effective assistance to customers, addressing their inquiries, and ensuring a seamless experience.

Responsibilities

Provide comprehensive support to customers throughout their journey, including pre-sales inquiries, onboarding, training, and ongoing assistance.
Serve as the primary point of contact for customer inquiries, offering timely and accurate responses via email, phone, or other communication channels.
Collaborate with sales and marketing teams to understand customer requirements, provide product information, and support sales efforts.
Assist in the development and execution of GTM strategies, including product launches, promotions, and campaigns.
Conduct product demonstrations and presentations to potential customers, showcasing key features and benefits.

Qualifications

Bachelor's degree in business, marketing, communications, or related field.
Proven experience in a customer-facing role, preferably in customer support, sales, or marketing.
Strong communication skills, both written and verbal, with the ability to convey complex information clearly and concisely.
Excellent interpersonal skills and the ability to build rapport with customers and internal stakeholders.

Maverick Edutech Private Limited

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GTM Support Executive