MaxHome is hiring a Business Operations Associate in Bangalore to partner with customers and internal teams to deploy our product, prove value quickly, and scale what works. This is a hands-on, execution-focused role for someone with strong business fundamentals who’s eager to learn, move fast, and own outcomes.

You’ll support customer discovery, help launch and configure the product, track impact, and turn successful engagements into repeatable playbooks.

What You’ll Do

Discovery & Analysis

Support customer discovery to understand workflows, pain points, and priorities
Help translate problems into clear goals, metrics, and success criteria
Assist in building simple business cases and pre/post impact analyses

Product Deployment & Execution

Help configure product setups (data inputs, roles, templates, guardrails)
Support pilots and production launches by tracking plans, risks, and timelines
Monitor usage, quality, and SLAs; help prepare dashboards and summaries
Assist with training, documentation, and customer enablement

Scale & Learn

Document learnings into templates, checklists, and implementation guides
Act as a product power user; flag issues and customer feedback to Product/Eng
Support identification of new use cases and pilot ideas

What Makes You a Good Fit

0–2 years of experience in consulting, operations, analytics, or customer-facing roles
MBA or formal business training (preferred, not required)
Strong analytical thinking and comfort with numbers, metrics, and structured problem-solving
Clear communicator, comfortable working with multiple stakeholders
Practical technical comfort: Excel/Sheets, CSVs, basic SQL or APIs a plus
High ownership, curiosity, and willingness to learn in a fast-moving environment

Nice to Have

Exposure to BI tools (Looker, Tableau, etc.)
Experience supporting software or SaaS deployments
Interest or exposure to real estate, operations, or customer support workflows

Job Type: Full-time

Pay: ₹211,078.95 - ₹969,585.73 per year

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund
Work from home

Education:

Master's (Required)

Shift availability:

Night Shift (Required)

Work Location: Remote

MaxHome AI

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Business Operations Associate