The Sales Operations Business Partner will play a key role in launching our new salesforce.com platform, developing dashboards/reporting, optimizing alignments, and various back office elements of CRM. The primary focus of this role is to support the field sales team in optimizing our effort and driving adoption of the platform, and helping deliver our digital strategy

In This Role You Will

Collaborate with field sales teams to ensure optimal deployment of our CRM platform
Act as CRM manager for salesforce.com platform. Tasks include; gathering requirements for change; testing; promoting field adoption of platform; training new hires, and other duties as needed
Update SQL Tables as needed to ensure data continuity and accuracy
Design and develop sales reporting tools for field related to field effort
Manage Customer Master tasks to ensure data is accurate in CRM and SAP
Collaborate closely with local Marketing and Global Digital Strategy teams to lead the implementation and use of Marketing Cloud, Closed Loop Marketing (CLM)
Work with Sales Leadership and Commercial Excellence on territory alignment. Support new territory alignment and mapping initiatives

The duties summarized above are not an exclusive list and it is at the company’s discretion that additional duties may be assigned, from time to time.

Experience

Bachelor of Arts / Bachelor of Science Degree
2+ years of experience in commercial operations, analytics, CRM, or Marketing/Sales (ideally in the Pharmaceutical or Medical Aesthetics industry)
Strong working knowledge of c Tableau, SQL, and other reporting platforms
Expertise with advanced Microsoft Excel functionality
Experience with salesforce.com or IQVIA OCE an asset
Highly proficient in MS office suite of applications
Strong interpersonal skills
Excellent verbal and written communication skills. Ability to clearly articulate complex scientific concepts in 1:1 and group settings
Strong multi-tasking, time management, and organizational skills

Benefits

Hybrid Work Environment
Generous PTO/Vacation
Health Benefits
RRSP Matching
Bonus Plan
Employee Product Purchase Program

Merz Pharma Canada is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

Merz Aesthetics

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Sales Operations Business Partner