Purpose of the Role:

mPulse is looking for an energetic Sales & Commercial Operations Manager with a desire to work with a "Best in Class" team in a fun, fast paced, collaborative environment. This is a key role that will provide direct assistance to the Sales organization and is based at our Encino headquarters.

The purpose of this role is to support our Sales Team by optimizing the sales process. This is a high-visibility role that will partner across the sales team to drive effective pricing strategies and deal terms, streamline the contract life cycle, and improve sales processes and documentation. We need a smart, roll-up your sleeves, "anything to get the job done" individual who is willing to jump in and support all aspects of our sales process. Keeping things organized and creating a supportive environment where our sales team members can focus on their work and be most effective.

Why mPulse?

mPulse Mobile is the award recipient of Inc Magazine’s “Best in Business - 2021” and Built In’s “Best Places to Work - 2022”
Flexible schedule & hybrid, remote-first work environment
Flexible working model monthly wellness stipend
Full Vision, Dental and Healthcare - selected individual premiums paid by mPulse!
401K Program with a 4% match
3 Weeks Paid Parental Leave (Not including State benefit EDD)
Weekly All-Hands meetings giving regular access to leadership
Several team interest groups including Diversity, Inclusion, & You committee, Culture Club, & mPulse Mobilize
Team Bonding Events: March Madness, Virtual Cooking Classes, Yoga Series, K1 Speed Go-Karting, Movie Nights, & Book Clubs
Team lunches to celebrate victories
Free snacks & drinks
Paid Parking
Company Swag!
In-Office & Out-of-Office Volunteer Opportunities
Holiday Parties
Dog Friendly Office in Los Angeles
Top Technology – Use a new MacBook Pro!
Excellent learning & growth opportunities every day!

Duties and Responsibilities:

Manage Salesforce.com tool effectively for sales reporting and tracking.
Maintain reporting and tools for Salesforce to ensure "data cleanliness" within CRM tools
Collaborate with Sales and Marketing teams to manage leads, accounts and opportunities to ensure that pipeline is effectively being managed
Design a best-in-class deal desk function that drives deal velocity without sacrificing governance.
Standardize contracting processes and partner with Finance and Legal to automate and streamline approvals and reviews.
Enforce commercial terms, including revenue recognition, pricing and legal guidelines
Drive consistency in the contracting process across the company, improving automation and velocity
Manage and maintain Sales Dashboards and reporting tools
Scheduling meetings and coordinating sales team events as needed to support sales team onboarding or learning
Onboarding and training of all newly hired sales team members, including any system set up and accesses.
Assist management in developing key sales aids and best practices
Overall Sales Operations support and administration

Skills, Abilities, and Experience:

Excellent organization skills
Strong attention to detail and excellent follow-up
Ability to communicate clearly, concisely, and effectively
2-3 years experience in similar role
Ambition to own the function and drive a best-in-class function.
Strong ability to learn quickly and work independently
High energy, self-starter, with pro-active approach
Strong proficiency in Salesforce.com
Understanding of contract language and terminology
Ability to understand and communicate company value to prospects and clients
Proficient in Microsoft Office skills (Excel, PowerPoint, Word)
Experience with CRM tools and reporting processes
College degree required

Minimum Qualifications:

BA in Business Administration or other related field
2 years experience in similar sales operations role
Must have experience in sales contract review process across a company, improving automation and velocity
Understands sales contract language and terminology
Experience standardizing contracting processes and working with finance and legal teams
Attention to detail

Behavioral Competencies:

Attention to Detail
Independent Self-Starter
Highly Organized
Critical Thinker
Problem Solver
Excellent Communicator
Ability to Prioritize
Teamwork & Collaboration
Multi-Tasker with Strong Sense of Urgency

*Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review minimum qualifications thoroughly before applying.

mPulse Mobile

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Sales & Commercial Operations Manager