Organisation Overview

Multicultural Care (MC) is a leading not-for-profit organisation providing home and community-based support services to older people, individuals with disabilities, and their carers, particularly those from culturally and linguistically diverse (CALD) backgrounds. Operating across Sydney metro, we deliver a broad range of essential services that empower our clients to live independently while respecting their cultural and linguistic needs.

Position Summary

The Chief Financial Officer (CFO) is a key executive leadership role responsible for shaping and delivering MC’s financial sustainability. Reporting to the CEO, the CFO plays a crucial role in identifying and driving business improvement opportunities, collaborating closely with the COO to implement transformative changes that enhance operational efficiency, service delivery, and long-term financial growth.

As a strategic partner to the CEO and Board, the CFO will lead all financial, risk management, and technology functions to ensure strong governance, future-focused financial planning, and digital innovation that supports the organisation’s strategic objectives. The CFO will oversee a small finance team, providing leadership and mentorship to ensure high performance and alignment with MC’s goals.

Key Responsibilities

Financial Strategy & Growth

Develop and execute a long-term financial strategy to ensure MC’s sustainability and growth.
Lead financial planning, analysis, and forecasting to assist Board-level decision-making.
Implement measures for resource optimization, cost control, and revenue generation.
Drive investment strategies to support innovation and digital transformation.
Provide financial reporting and risk analysis to the CEO and Board, ensuring compliance.
Monitor budgets and present financial statements to executives and the Board.
Simplify complex financial data for stakeholders and maintain financial controls.

Digital Transformation & IT Leadership

Oversee a digital transformation strategy to modernize operations and enhance decision-making.
Implement advanced IT systems and cybersecurity frameworks to drive efficiency.
Ensure integration of technology across financial and operational functions.
Manage IT risk and compliance, safeguarding organizational integrity.

Risk Management & Compliance

Establish strong financial controls and risk management frameworks.
Ensure compliance with regulatory requirements across financial and IT functions.
Lead audits and implement proactive risk mitigation strategies.

Business Transformation & Process Optimization

Drive financial process improvements for operational efficiency.
Collaborate with the COO on initiatives to enhance service quality and efficiency.
Implement change management strategies for new financial systems.
Develop data analytics frameworks for informed strategic decision-making.

Leadership & Collaboration

Provide strategic leadership to finance and IT teams, aligning with organizational objectives.
Mentor teams to foster accountability and collaboration.
Promote financial literacy and digital adoption across departments.
Implement workforce planning and talent development strategies.

External Relations & Stakeholder Engagement

Build relationships with funding bodies and technology partners to enhance sustainability.
Represent MC in high-level forums for governance and innovation advocacy.
Offer insights on funding models and emerging technology trends impacting operations.

Key Selection Criteria

Essential:

Proven executive leadership experience in financial strategy, risk management, and digital transformation.
Extensive experience overseeing financial operations, IT governance, and business process improvements within a complex service delivery environment (ideally 10+ years).
Strong track record of implementing financial sustainability initiatives, investment strategies, and revenue growth models.
Expertise in IT strategy, BI, cybersecurity, and digital transformation, with a focus on operational efficiency and innovation.
Exceptional analytical, problem-solving, and decision-making skills, with a data-driven approach to strategic planning.
Advanced people leadership skills, with experience building and developing high-performing finance and IT teams.
Outstanding stakeholder management abilities, with experience engaging with government bodies, financial institutions, and technology partners.
Superior communication skills with the ability to convey complex financial information in plain English to non-financial stakeholders.
Strong understanding of compliance, audit, and risk frameworks within regulated environments.
Current driving licence and access to a vehicle.
CA/CPA Qualified.

Desirable:

Postgraduate qualifications in Finance, Business, Information Technology, or a related field.
Previous experience leading financial and digital transformation initiatives within the health, aged care, disability, or not-for-profit sector.
Knowledge of funding structures, compliance, and financial sustainability models within community service organisations.
Experience implementing AI, automation, and data analytics tools to enhance service delivery and organisational efficiency.

Why Join Multicultural Care?

Lead a critical executive function in a purpose-driven organisation making a meaningful impact on diverse communities.
Be at the forefront of financial and digital innovation, driving strategic transformation in a values-based environment.
Work collaboratively with an executive leadership team committed to sustainable growth and service excellence.

A current police check, NDIS screening check, up-to-date COVID vaccination, and full driver’s licence with own vehicle are requirements of the role.

Multicultural Care

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