The NATT Group of Companies is a trusted leader in safety training, on-site safety services, and workforce solutions across Ontario. We pride ourselves on professionalism, teamwork, and a commitment to excellence in everything we do.

We are currently seeking a Business Operations Coordinator to join our team. This role plays a vital part in supporting day-to-day operations, assisting sales initiatives, and ensuring seamless administrative coordination across departments. The ideal candidate is organized, adaptable, and eager to contribute to a collaborative and fast-paced environment.

Key Responsibilities

Administrative & Office Support

Manage and coordinate schedules, appointments, and meetings for executives and team members.
Handle incoming calls, emails, and inquiries with professionalism and efficiency.
Prepare, proofread, and organize documents, reports, and presentations.
Maintain organized digital and physical filing systems for efficient information retrieval.
Provide administrative support across departments and assist with cross-functional projects.

Sales & Client Support

Support the sales team with proposals, quotes, and client documentation.
Track leads, client communications, and follow-ups through the CRM system.
Assist in maintaining accurate sales and customer data.
Coordinate client communications to ensure timely responses and strong customer relationships.
Contribute to client satisfaction through proactive support and follow-up.

Operations & Coordination

Collaborate with operations and training teams to schedule sessions, resources, and personnel.
Monitor contract requirements and ensure smooth delivery of services.
Support inventory, supply management, and logistical coordination.
Identify and recommend process improvements to enhance efficiency and collaboration.
Assist with reporting and data tracking related to business performance.

Qualifications

Previous experience in administration, sales coordination, or operations support.
Strong organizational, problem-solving, and multitasking skills.
Excellent written and verbal communication abilities.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Experience with CRM or scheduling systems (e.g., Salesforce) considered an asset.
Ability to adapt quickly and thrive in a fast-paced environment.
Demonstrated discretion when handling confidential information.

Why Join NATT Group of Companies?

Supportive and collaborative team environment.
Opportunities to grow across sales, operations, and administration.
Competitive compensation and benefits

Job Type: Full-time

Work Location: In person

NATT Safety Services

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Business Operations Coordinator