Sales Operations Coordinator

WHO WE ARE:

NeuroLogica Corp., a subsidiary of Samsung Electronics Co. Ltd., develops, manufactures, and markets innovative imaging technologies and is committed to delivering fast, easy, and accurate diagnostic solutions to healthcare providers. NeuroLogica is the global corporate headquarters and manufacturer of mobile computed tomography, and is also the US headquarters for sales, marketing, service and distribution of all Samsung digital radiography and ultrasound systems. Our advanced medical technologies are used worldwide in leading healthcare institutions, helping providers enhance patient care, improve patient satisfaction, and increase workflow efficiency. Samsung is committed to being a leader in the field of healthcare imaging.

Samsung is a growing presence in the radiology field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. In 2015, NeuroLogica became the US headquarters for all of Samsung Health and Medical Equipment. The full range of Samsung imaging solutions includes Ultrasound, Digital Radiography, and mobile Computed Tomography (mCT). Samsung aims to become a global leader in the medical imaging space and is investing heavily in developing innovative, advanced imaging technologies that will improve the quality of people's lives.

Samsung keeps a constant eye on the always-evolving, ever-changing imaging industry. By continually enhancing current product lines and seeking to develop new technologies, Samsung is at the forefront of the imaging frontier.

ROLE DESCRIPTION:

Responsible for providing the field sales teams with reliable and high-quality administrative support. This position reports to the Director of Sales Operations, but also works closely with Director of Sales for mCT, Account Executives. This role sits within the Sales Operations team which interacts with the entire sales organization and is responsible for enhancing the overall operating efficiency and excellence of the sales function.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned

Coordinates the efforts with sales to get discount approval and organize all necessary documents to be shared with entire team when needed.
Attend and actively participates the Weekly build plan review with Sales/Shipping/Manufacturing to coordinate the build plan to support sales forecast
Involved in process improvements for sales support and identifies opportunities for efficiency with Sales Operations team
Tracks weekly reports from sales team and compiles results in “MCT salesplan” file.
Uses Excel, Microsoft Dynamics GP and CRM(or Salesforce.com) expertise to support value-add reporting for business insight for area and region, aligned with Sales Operations requirements
Responsible for generating weekly, monthly, quarterly and yearly reports to support Sales teams and Finance
Monthly, Quarterly and YTD sales reporting
Responsible for resolving aged AR issue by proactively interacting with customers
Provide services in answering questions regarding LC and in documenting necessary files to be successfully able to collect the funds from the bank
Review Purchase Orders and send PO receipt confirmation within 24 hours of receipt
Verify PO pricing, shipping terms(incoterms), payment terms and ensure that PO qualifies the NeuroLogica’s Sales Operations guidelines
Enter orders in Microsoft Dynamics GP with correct configuration, pricing and terms
Create order folder to document all necessary files for the order and share it with entire Sales and Sales Operations team
Reconcile order folder with finance team to complete invoicing and update the customer site list accordingly
Prepare slides for the supervisor for the weekly staff meeting
Daily communication and follow-up with all domestic and international Sales & Marketing staff and Dealers
Match Company resources with customer needs, referring internally as appropriate

EDUCATION & EXPERIENCE

BA/BS in Business Administration, Communications, Marketing or other related discipline preferred
Strong background in Sales & managing database integrity
Familiarity of CRM best practice and Prospect Management System operations
Must possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment
Must be able to assemble facts from various areas, analyze data, and provide informed recommendations to management

COMPUTER & ANALYTIC SKILLS

Experience with CRM, preferably Microsoft Dynamics or Salesforce.com
You must be excellent with technology, be able to present using a laptop, tablet, or via the web
Must be able to demonstrate proficiency with MS Office package, including Excel, Word, and Powerpoint; as well as Outlook, Internet Explorer, and Google Chrome

PHYSICAL REQUIREMENTS

Occasionally lift and /or move up to 25 pounds
Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
Must be able to sit and/or drive for long periods of time when travelling
Interaction with x-ray devices; for this reason strict safety and tracking programs are in place, requiring the utilization of dose monitoring equipment either full time or as necessitated by situation
The noise level in the work environment is occasionally very loud.
Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus

COMPETENCIES

High attention to detail
Understanding of terminology and ability to share and communicate effectively within the group
Ability to organize and prioritize tasks resulting in consistent productivity
Ability to function within and support a team environment and build strong working relationships
Dependable and punctual
Ability to meet accuracy and productivity goals
Good problem solving skills, ability to evaluate situation and prioritize factors in decision making
Self-motivated, utilize available resources for self-improvement and development
Flexible: able to follow directives and accomplish tasks outside of normal duties

About NeuroLogica

Located North of Boston in Danvers, MA, NeuroLogica Corporation, a subsidiary of Samsung Electronics, develops, manufactures and markets innovative medical imaging equipment for healthcare facilities and private practices worldwide. As a fast-moving, entrepreneurial company, NeuroLogica is a rapidly growing presence in the radiology field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. We welcome you to learn more at: https://www.neurologica.com .

We offer a comprehensive benefit package which includes;

6 Different Blue Cross/Blue Shield Medical Plans to meet your needs
Dental coverage through Delta Dental
Vision coverage by VSP
Company paid Short-term and Long-term Disability coverage
$1 for $1 401k match up to 5% managed by Fidelity
Other benefit options such as company paid employee life insurance, a wellness program, tuition reimbursement and many more!

Please contact NeuroLogica if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment." Contact careers@neurologica.com for any questions or requests.

NeuroLogica welcomes diversity and is an AA/EEO Employer – Minorities/Women/Veterans/Disabled and other protected categories are always encouraged to apply. The company’s AAP can be made available for inspections upon requests.

NeuroLogica

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Sales Operations Coordinator