Company Description

REF23583Q

About this job:

Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work life balance important to you? Are you a self-starter anxious to make a name for yourself in a fast-growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you.

NielsenIQ is seeking a talented Post-Sales Enablement Director to play a key leadership role in enabling sellers to be more efficient, stay focused on winning business and ensure a smooth customer experience upon close of contract. Reporting to the Global Post-Sales Enablement leader, this role will work with cross functional teams (Sales, Marketing, Product Marketing, Product, Customer Success) to identify and manage the right mix of tools and processes to move opportunities to recognized revenue faster. An ideal candidate is proactive, deadline driven, with an eye for process improvement. You have a passion for coaching, mentoring, and developing highly effective and engaged teams. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success and continuously thinking outside the box to optimize new or existing processes. Must be passionate about ensuring a positive customer experience and use data driven analysis to remove bottlenecks in late-stage sales cycle phases. The ideal candidate is detail oriented with excellent communication, active listening and people management skills.

A little about you:

Do you have the necessary skill set to be successful in this role?

Responsibilities:

Passionate about engagement and leading a team (onshore and / or offshore resources) to ensure Post Sales Enablement SLAs are met while successfully overseeing day-to-day PSE services workload
Effective at leading a team of up to 8 direct reports
Responsible for the overall success of Post-Sales Enablement team through coaching, training, onboarding, and overall professional development of team members through direct management and/ or mentorship
Design projects & initiatives for the team to drive from conception through execution outside of primary service offerings to expand team reach and impact to the NIQ organization
Ensure the team is harmonizing positive relationships with senior stakeholders across multiple departments (including Sales, Finance, Marketing)
Help drive the development, automation, governance, measurement, and improvement of the order to invoice cycle; includes evaluating the integration of CRM and Finance platforms and assisting with training support
Partner closely with major business functions leads across the quote to order life cycle including Product, Finance, Sales, and Legal to resolve order questions and process orders quickly without error
Drive compliance with company policies, business rules and revenue recognition principles

Qualifications

6+ years of related work experience in Sales Operations, Deal Desk or Finance, Bachelor’s degree required
Strong Finance background & breadth of experience with an understanding of revenue recognition principles and Order to Invoice best practices
Possess a servant leadership style that is obsessed with exceeding the needs of their key stakeholders while always acting in the best interests of NIQ
Demonstrated ability to think strategically through identification of problems and implement successful, tactical solutions
Self-motivated with a strong attention to detail and keen ability to manage the teams competing priorities to ensure business critical objectives are met
Skilled at building strong working relationships with team members in varying departments and senior levels of management
Ability to oversee multiple projects simultaneously while meeting deadlines
Understanding of the sales cycle and common pain points sellers encounter with a desire to drive improvements
Experience building and / or using sales performance reporting in a CRM, Power BI or similar software
Excellent written, verbal and active listening skills
Prior exposure to SaaS technology
Ability to drive productivity working in a remote, fast paced environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.

Learn more at: www.niq.com

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Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

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NielsenIQ

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