North Berkeley Imports, a national fine wine and craft spirits importer based in Berkeley, California since 1979, is looking for a detail-oriented, proactive team member who enjoys wearing many hats within a dynamic sales environment.

Our Sales Operations Specialist will not just support our growing national sales team with daily business but also interact with partner companies and federal agencies to keep licences, brand registrations and inventory up to date and accurate.

We are a family-owned business with employees based in both the United States and Europe, many of whom have been with the company for decades. We’re looking for an individual for whom working under deadline pressure is second nature, who enjoys problem solving and being part of a great team of professionals who truly love what they do.

Job responsibilities include but are not limited to the following:

Sales Support

Assist sales team with placing customer orders
Review and process credit applications for new customers
Manage order entry and monthly sales reconciliations for Oregon warehouse
Organize FedEx and GLS shipments as needed

State Licenses & Brand Registration Management

Oversee and maintain liquor licenses in 26 states
Lead oversight of all licensing requirements and administer renewals
Manage and conduct registration of wine brands with states
Audit state brand registrations on a regular basis to ensure compliance

Database Management & Sales Oversight

Manage NBI products in partner corporate databases
Coordinate with database administrators to ensure timely product review
Ensure NBI product information is correctly presented and maintained
Troubleshoot database issues

Label Approvals Management

Manage wine label image files
Monitor list of needed labels and follow up as needed
Implement application for COLA label approval

Sales Reporting

Compile weekly, monthly and quarterly sales reports for executive team
Create reports for sales team on as-needed basis

Inventory Management

Assist executive team with inventory management including: product returns, sales allocations and inventory adjustments
Review paperwork for incoming wine to ensure database accuracy

Job qualifications include:

Minimum 2 years’ experience with general business operations management
Advanced proficiency with Excel and Adobe Suite apps
Strong communication skills, written and verbal
Ability to work in a fast-paced business environment; attention to detail, general organization and multitasking skills are required

The following skills are recommended, but not required, for this position:

Experience with Oracle/NetSuite customer relationship management software
Experience with database management
Experience with compliance and/or working with government agencies
Experience utilizing AI tools for business reporting

Please visit our website, northberkeleyimports.com, for more details about our grower portfolio and company history.

North Berkeley Imports is an equal opportunity employer. To continue to strengthen our position in the competitive fine wine market and further support our hard-working and dedicated sales team, all choices we make with regard to employment are always based on merit, market experience and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, physical or mental disability, medical condition, gender or gender identity, sexual orientation or any other status protected under federal, state or local law.

Pay: From $77,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Paid time off

Work Location: In person

North Berkeley Imports

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SALES OPERATIONS SPECIALIST