Create A Better Place For Everyone

OfficeSpace is a workplace management software that gives companies everything they need - an innovative platform, an intuitive experience, and an invested team. Our customers are an extremely diverse group, from the fastest growing technology companies to traditional enterprise customers who are transitioning to a more modern workplace infrastructure. We are working every day to create a better place for everyone, especially our own teammates.

Given the large wave of traditional enterprise customers transitioning to a modern hybrid workplace infrastructure, OfficeSpace has grown substantially since 2020. Our amazing team consists of 200 employees across the US, Costa Rica, and Canada. If you are ready to join a highly motivated team and immerse yourself in a culture built upon trust, respect, collaboration, and creativity, we would love to hear from you!

Director of Revenue Operations - What You’ll Do:

The Director of Revenue Operations will be responsible for taking on a leadership role in commercial revenue operations (marketing, sales, customer operations and insights) at OfficeSpace and will provide ongoing strategic input to senior management. This individual will be an effective problem solver who has demonstrated success in revenue, sales, or marketing operations teams within high-growth technology companies. The ideal candidate is passionate about the tremendous value that data-driven insights can deliver to our business.

While reporting directly to the CRO, you will partner closely with team members in finance, sales, marketing, product, customer experience, and customer success. You will develop a data foundation, define repeatable analytical processes, and generate actionable insights to support key market growth opportunities and drive operational excellence across the company. Responsibilities include:

Develop and maintain accurate tracking, capturing, and reporting of key customer and prospect data and metrics – this may include identifying gaps in the data and purchasing lists / information, or investing in research programs to create a comprehensive data view
Leverage data to generate insights that deepen understanding of customers, prospects, and segments by using advanced analytical tools to interpret data, identify trends, and translate analyses into recommendations
Partner with management and executive team to understand current and future business goals and strategies, and ensure that high-visibility sales / marketing / customer operations reporting, trend identification, and insight generation remain aligned to those objectives
Build relationships and collaborate with team members, business leaders, and other internal stakeholders to help drive programs forward that improve our understanding of customer and prospect data
Identify appropriate datasets that support analytics with the understanding and ability to conduct data queries, extraction, and visualizations
Facilitate business-facing efforts to standardize data reporting, creating a “single source of truth” regarding market opportunity for the OfficeSpace team
Create presentations, graphs, and dashboards (for management and front line) to display findings, insights, and business recommendations

The Skills, Experience, and Mindset Required:

5+ years of experience in a data operations, sales / revenue operations or marketing operations roles
Excellent interpersonal and communication skills including ability to prepare presentations and present to senior leadership
In-depth understanding of data warehousing, sales and marketing funnels, business intelligence, and lead management processes and technologies
Expertise in reporting, programming, and typical commercial technologies will drive success in this role, including:
Expert level experience with Salesforce CRM
Advanced user of Microsoft Excel, with demonstrable ability to do Pivot Tables, VLookups etc.
Good knowledge and experience in data modeling, statistics / probabilities
Demonstrated ability to manage multiple priorities in a fast-paced environment, work collaboratively with cross-functional teams, and ensure high-quality deliverables with high attention to detail

Why OfficeSpace?

Competitive compensation packages, benefit options, and leave policies.
Fully integrated hybrid work environment allowing you to work fully remote or, if location permits, at one of our gorgeous offices in Victoria, Canada; Atlanta, USA; or Escazu, Costa Rica.
At OfficeSpace, we value trust above anything else. We trust our employees to take ownership of their work and set themselves up for success. Whether it’s flexible hours, remote options, or anything in between, we know that people work best in different ways, and we embrace those differences
We work in a fast-paced industry where teams do what it takes to deliver results and help OfficeSpace succeed. We take pride in celebrating our wins and go out of our way to recognize those who have gone above and beyond.
Work-life balance is critical as we move to a work environment where the lines between home and office become less and less defined. We value people taking time off when they need it and being able to completely unplug from work so they can recharge their batteries.
Pandemic or not, we like to have fun together. Whether it’s virtual happy hours, company-wide contests, or in-person holiday parties, OfficeSpace is always looking for ways to keep people happy and engaged with their teammates.

We are considering remote applicants from the following states: AZ, CA, CO, CT, GA, IL, MA, MI, MN, NV, NJ, NY, OR, SC, TN, TX, UT, VA, WA, WI

OfficeSpace is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. We are committed to basing all employment-related decisions upon valid job-related factors without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, genetic information, military status, veteran status, physical or mental disability, or any other status protected by law.

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Director of Revenue Operations