A growing North American transportation and logistics organization is seeking a strategic Billing Operations leader to oversee a high-volume, multi-stream billing environment.

Reporting to the CFO, this role will lead initiatives focused on process optimization, automation, operational scalability, controls, and cross-functional alignment across the business.

This opportunity is ideal for someone who enjoys improving workflows, leading operational change, and building scalable processes within a fast-paced environment.

Responsibilities

Lead and develop the Billing Operations function, including team leadership, performance management, and day-to-day operations
Drive process improvement, automation, and workflow optimization initiatives to improve billing accuracy, efficiency, and scalability
Establish and enhance billing controls, governance processes, reporting, and standardized operating practices
Partner cross-functionally with Finance, Operations, Transportation, Customer Service, and Technology teams to improve end-to-end processes
Support system enhancements, operational transformation initiatives, and process redesign projects
Develop KPIs, dashboards, and reporting to improve visibility into billing performance and revenue integrity
Identify operational inefficiencies and implement scalable solutions that support continued growth
Support forecasting, audit requirements, and executive-level reporting

Qualifications

Leadership experience within Billing Operations, Revenue Operations, Finance Operations, Shared Services, or Order-to-Cash environments
Experience leading teams within high-volume, transaction-driven organizations
Strong background in process improvement, operational transformation, workflow optimization, and billing controls
Experience working cross-functionally with operational and financial stakeholders
Exposure to ERP, billing, revenue management, or operational systems
Strong analytical, communication, and stakeholder management skills
Proven ability to lead change and improve operational performance within a growing organization

Preferred Experience

Transportation, logistics, 3PL, supply chain, distribution, or other operationally complex environments
Automation initiatives, shared services, system implementations, or continuous improvement programs such as Lean or Six Sigma

What Success Looks Like

Improved billing accuracy, efficiency, and scalability
Stronger operational alignment between finance and business teams
Reduced manual processes through automation and workflow improvements
Enhanced reporting, controls, and revenue visibility
A high-performing team positioned to support future growth

Please apply today!

OpTalent | Canada | Recruitment

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