About Orbit

Orbit Accountants is a full-service accounting firm supporting clients across North America with bookkeeping, payroll, tax, and fractional CFO services. We serve SMEs and growth-oriented businesses with a focus on high standards, sound judgment, and disciplined execution.

The Role

This is an operations role within the Founders’ Office, working directly with Orbit’s founders on firm-level priorities.

We are seeking a professional who wants to apply strong judgment, structure, and commercial insight in a broader operations and leadership role.

The Operations Manager plays a central role in translating leadership objectives into execution, strengthening operating cadence, and supporting decision-making across the business. The scope spans strategy, operations, and internal execution — with meaningful autonomy and visibility across the firm.

Key Responsibilities

Firm-level execution & operating rhythm

Drive execution of leadership priorities by establishing clear ownership, timelines, and follow-through.
Maintain visibility across key initiatives and ensure consistent progress.
Act as a trusted execution partner to the founders.

Strategic support & decision enablement

Prepare analyses, options, and recommendations to support leadership decisions.
Synthesize inputs across teams into clear, actionable direction.
Support planning initiatives related to growth, capacity, and firm structure.
Partner with stakeholders to implement process improvements that support scale.

Reporting & insight

Define and maintain operational and financial reporting aligned with leadership priorities.
Work with internal resources to build dashboards and tracking tools.
Interpret metrics with context and sound judgment to support decisions.

Leadership cadence & coordination

Own preparation and follow-through for leadership meetings.
Ensure agendas are focused, decisions are documented, and actions are executed.
Coordinate cross-functional initiatives involving service delivery, client success, sales, and vendors.

What Success Looks Like

Leadership priorities are executed with clarity and momentum.
Decision-making is well-supported by structured analysis and relevant data.
Internal processes scale smoothly alongside growth.
Founders and senior leaders can focus on the highest-value areas of the business, confident in execution.

Qualifications

3+ years of experience in business operations or a high growth environment.
Demonstrated interest in firm operations, systems, or leadership responsibilities.
Advanced Excel capability; comfort working with new technology
Strong written and verbal communication skills.

Personal Attributes

High ownership and sound judgment.
Structured, detail-oriented, and decisive.
Comfortable operating at both strategic and execution levels.
Professional, direct, and clear communicator.
Comfortable working full-time in office in downtown Toronto.

Orbit Accountants

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Business Operations Manager (Founders’ Office)