About Orbit
Orbit Accountants is a full-service accounting firm supporting clients across North America with bookkeeping, payroll, tax, and fractional CFO services. We serve SMEs and growth-oriented businesses with a focus on high standards, sound judgment, and disciplined execution.
The Role
This is an operations role within the Founders’ Office, working directly with Orbit’s founders on firm-level priorities.
We are seeking a professional who wants to apply strong judgment, structure, and commercial insight in a broader operations and leadership role.
The Operations Manager plays a central role in translating leadership objectives into execution, strengthening operating cadence, and supporting decision-making across the business. The scope spans strategy, operations, and internal execution — with meaningful autonomy and visibility across the firm.
Key Responsibilities
Firm-level execution & operating rhythm
- Drive execution of leadership priorities by establishing clear ownership, timelines, and follow-through.
- Maintain visibility across key initiatives and ensure consistent progress.
- Act as a trusted execution partner to the founders.
Strategic support & decision enablement
- Prepare analyses, options, and recommendations to support leadership decisions.
- Synthesize inputs across teams into clear, actionable direction.
- Support planning initiatives related to growth, capacity, and firm structure.
- Partner with stakeholders to implement process improvements that support scale.
Reporting & insight
- Define and maintain operational and financial reporting aligned with leadership priorities.
- Work with internal resources to build dashboards and tracking tools.
- Interpret metrics with context and sound judgment to support decisions.
Leadership cadence & coordination
- Own preparation and follow-through for leadership meetings.
- Ensure agendas are focused, decisions are documented, and actions are executed.
- Coordinate cross-functional initiatives involving service delivery, client success, sales, and vendors.
What Success Looks Like
- Leadership priorities are executed with clarity and momentum.
- Decision-making is well-supported by structured analysis and relevant data.
- Internal processes scale smoothly alongside growth.
- Founders and senior leaders can focus on the highest-value areas of the business, confident in execution.
Qualifications
- 3+ years of experience in business operations or a high growth environment.
- Demonstrated interest in firm operations, systems, or leadership responsibilities.
- Advanced Excel capability; comfort working with new technology
- Strong written and verbal communication skills.
Personal Attributes
- High ownership and sound judgment.
- Structured, detail-oriented, and decisive.
- Comfortable operating at both strategic and execution levels.
- Professional, direct, and clear communicator.
- Comfortable working full-time in office in downtown Toronto.
