Business Operations Associate

📍 Pashamailaram, Hyderabad (On-site)

🕒 Experience: 3–6 Years (B2B / Industrial / Manufacturing)

🏢 Orca Advanced Materials

About Orca

Orca Advanced Materials is establishing a purpose-built inert gas atomization facility to manufacture high-performance spherical metalpowders. Our products serve critical applications across additive manufacturing, surface engineering, and advanced industrial processes.

We are focused on building reliable, high-quality materials capability within India, with an emphasis on process control, consistency, and long-term scalability.

Role Overview

We are seeking a Business Operations Associate to support and anchor our commercial operations while contributing to early-stage customer engagement.

This is a hybrid role that spans accounts, order execution, and customer coordination, requiring both operational discipline and commercial awareness.

Key Responsibilities1. Commercial Operations & Accounts

Manage the end-to-end order-to-cash cycle, including quotations, invoicing, and collections
Maintain accurate financial records, including bookkeeping and vendor reconciliations
Coordinate with external consultants for GST filings and statutory compliance
Track batch-wise costs and monitor margins in line with raw material price movements (LME/MCX)
Ensure timely and accurate documentation of orders, dispatches, and payments

2. Customer Coordination & Commercial Support

Act as the first point of contact for inbound customer enquiries and follow-ups
Prepare quotations and assist in commercial discussions
Coordinate sample dispatches, trials, and order execution with internal teams
Maintain a structured CRM/database of leads, trials, and customer interactions
Ensure consistent follow-up on all enquiries and ongoing customer requirements

3. Business Support & Market Feedback

Support the founders in building and tracking a sales pipeline
Coordinate logistics for dispatch of materials, including moisture-sensitive shipments
Gather and relay market feedback and customer insights to support product development and positioning

Candidate Profile

3–6 years of experience in a B2B, industrial, manufacturing, or trading environment
Familiarity with accounting systems (Zoho Books/Tally/ERP) and commercial processes
Strong organizational and communication skills
Ability to manage both operational tasks and customer interactions effectively
Detail-oriented, with a high degree of ownership and accountability

What We Value

Understanding of industrial business cycles, where execution and collections are critical
Reliability and consistency in handling core operations
A proactive approach to problem-solving and follow-through
Willingness to work in a dynamic, early-stage environment

Why Join Orca

Opportunity to be part of building a foundational advanced materials company in India
High ownership with direct exposure to business operations and decision-making
Close collaboration with founders and cross-functional teams
Clear growth pathway into roles across commercial, operations, or sales leadership

Orca Advanced Materials

New Jobs

Business Operations Associate (Founding Team)