Revenue Operations Manager

Austin, TX | Reports to the CEO

About the Company

Every day, thousands of professionals across the country rely on our software to run their businesses. We are a market-leading vertical SaaS platform with a long history of serving our customers and a clear path toward significant future growth.

With new leadership, fresh growth capital from top-tier investors, and ambitious plans for the future, we are at an inflection point. We're not a startup—we're a category leader focused on long-term value creation and building the team, product, and go-to-market engine required to execute on that vision. We're assembling a team that matches the opportunity. If that sounds like your kind of challenge, we'd like to hear from you.

The Role

Build our revenue operations function from the ground up.
You will own the systems, data, and playbooks that turn today's sales efforts into a repeatable, scalable machine. This is not inheriting a legacy stack—it is designing one.
You will give leadership a single, trusted view of quote-to-cash, sales pipeline, and the lead funnel, and use that visibility to drive decisions across Sales, Marketing, Product, Customer Experience, and Finance. If you see a whiteboard and think opportunity rather than chaos, this role gives you the autonomy to build the engine and the mandate to make it hum.

What You'll Own

Revenue Systems & Single Source of Truth - Own Salesforce and HubSpot architecture, data hygiene, and integrations so every team works from the same numbers.
Full-Funnel Visibility - Stand up dashboards and forecasting across quote-to-cash, pipeline health, and lead funnel that leadership and the board can trust.
Data-Driven Decisions - Turn funnel metrics, conversion rates, and cycle times into insights that shape pricing, territory, hiring, and roadmap conversations.
Cross-Functional Alignment - Partner with Sales, Marketing, Product, Customer Experience, and Finance to break down silos, align handoffs, and keep everyone accountable to shared metrics.

What Success Looks Like

There is one source of truth. CRM hygiene is tight, pipeline reporting is accurate, and forecasts are something leadership relies on rather than guesses at.
Quote-to-cash is visible end-to-end. You have reporting that shows how a lead becomes an opportunity, a booking, and cash, and Finance trusts the numbers.
The sales process is documented, repeatable, and improving. Reps know the stages, exit criteria, and plays, and stage conversion is measurably better than when you started.
Decisions are grounded in data. Leadership reaches for your dashboards before making calls on pricing, territory, and hiring because the signal is clean and current.
The engine scales past you. Marketing, Product, and Customer Experience plug into your systems and feedback loops without friction, and the machine keeps running as the team grows.

Qualifications

Required

5+ years in Revenue Operations, Sales Operations, or a closely related role (or 8+ years in sales with a strong operations and process mindset).
Demonstrated track record building sales systems and playbooks from scratch in a growing company—not simply maintaining what someone else designed.
Deep, hands-on Salesforce expertise, including configuration, customization, reporting, and data management.
Daily, hands-on use of AI. You experiment constantly with tools and use cases to remove manual work and sharpen revenue insight.
Strong analytical skills and the ability to pull clean insights from messy data and translate them into decisions.
Rigorous project management and attention to detail.
Comfort with ambiguity and a resource-constrained environment.
Track record executing go-to-market plays with modern GTM and AI tools such as Clay, Apollo, Regie, Clari, and similar platforms.

Preferred

Experience in vertical SaaS or healthcare technology.
Exposure to modern go-to-market and AI tooling, including Claude, Clay, Apollo, Lemlist, and related platforms.
Experience coaching reps on CRM discipline or supporting SDR and AE teams.
Active experimentation with AI and emerging technologies.

Personal Attributes

Systems Thinker: You know the tools fluently and see the connections between them, so data flows instead of leaking.
Operationally Rigorous: You believe in data, process, and accountability—not for bureaucracy's sake, but because that's how you scale.
Influences Without Authority: You get Sales, Marketing, Product, and Finance rowing in the same direction without a title telling them to.
Low Ego, High Accountability: You'll fix a Salesforce workflow, rebuild a forecast, and brief the CEO in the same week—and you'll enjoy it.

Benefits

Competitive compensation based on experience
Health, dental, and vision benefits
Hybrid work flexibility with in-office collaboration in Austin
401(k) with company match
Flexible PTO policy
Ground-floor opportunity in a well-funded, fast-growing software company

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Revenue Operations Manager