Revenue Operations Manager
Austin, TX | Reports to the CEO
About the Company
Every day, thousands of professionals across the country rely on our software to run their businesses. We are a market-leading vertical SaaS platform with a long history of serving our customers and a clear path toward significant future growth.
With new leadership, fresh growth capital from top-tier investors, and ambitious plans for the future, we are at an inflection point. We're not a startup—we're a category leader focused on long-term value creation and building the team, product, and go-to-market engine required to execute on that vision. We're assembling a team that matches the opportunity. If that sounds like your kind of challenge, we'd like to hear from you.
The Role
- Build our revenue operations function from the ground up.
- You will own the systems, data, and playbooks that turn today's sales efforts into a repeatable, scalable machine. This is not inheriting a legacy stack—it is designing one.
- You will give leadership a single, trusted view of quote-to-cash, sales pipeline, and the lead funnel, and use that visibility to drive decisions across Sales, Marketing, Product, Customer Experience, and Finance. If you see a whiteboard and think opportunity rather than chaos, this role gives you the autonomy to build the engine and the mandate to make it hum.
What You'll Own
- Revenue Systems & Single Source of Truth - Own Salesforce and HubSpot architecture, data hygiene, and integrations so every team works from the same numbers.
- Full-Funnel Visibility - Stand up dashboards and forecasting across quote-to-cash, pipeline health, and lead funnel that leadership and the board can trust.
- Data-Driven Decisions - Turn funnel metrics, conversion rates, and cycle times into insights that shape pricing, territory, hiring, and roadmap conversations.
- Cross-Functional Alignment - Partner with Sales, Marketing, Product, Customer Experience, and Finance to break down silos, align handoffs, and keep everyone accountable to shared metrics.
What Success Looks Like
- There is one source of truth. CRM hygiene is tight, pipeline reporting is accurate, and forecasts are something leadership relies on rather than guesses at.
- Quote-to-cash is visible end-to-end. You have reporting that shows how a lead becomes an opportunity, a booking, and cash, and Finance trusts the numbers.
- The sales process is documented, repeatable, and improving. Reps know the stages, exit criteria, and plays, and stage conversion is measurably better than when you started.
- Decisions are grounded in data. Leadership reaches for your dashboards before making calls on pricing, territory, and hiring because the signal is clean and current.
- The engine scales past you. Marketing, Product, and Customer Experience plug into your systems and feedback loops without friction, and the machine keeps running as the team grows.
Qualifications
Required
- 5+ years in Revenue Operations, Sales Operations, or a closely related role (or 8+ years in sales with a strong operations and process mindset).
- Demonstrated track record building sales systems and playbooks from scratch in a growing company—not simply maintaining what someone else designed.
- Deep, hands-on Salesforce expertise, including configuration, customization, reporting, and data management.
- Daily, hands-on use of AI. You experiment constantly with tools and use cases to remove manual work and sharpen revenue insight.
- Strong analytical skills and the ability to pull clean insights from messy data and translate them into decisions.
- Rigorous project management and attention to detail.
- Comfort with ambiguity and a resource-constrained environment.
- Track record executing go-to-market plays with modern GTM and AI tools such as Clay, Apollo, Regie, Clari, and similar platforms.
Preferred
- Experience in vertical SaaS or healthcare technology.
- Exposure to modern go-to-market and AI tooling, including Claude, Clay, Apollo, Lemlist, and related platforms.
- Experience coaching reps on CRM discipline or supporting SDR and AE teams.
- Active experimentation with AI and emerging technologies.
Personal Attributes
- Systems Thinker: You know the tools fluently and see the connections between them, so data flows instead of leaking.
- Operationally Rigorous: You believe in data, process, and accountability—not for bureaucracy's sake, but because that's how you scale.
- Influences Without Authority: You get Sales, Marketing, Product, and Finance rowing in the same direction without a title telling them to.
- Low Ego, High Accountability: You'll fix a Salesforce workflow, rebuild a forecast, and brief the CEO in the same week—and you'll enjoy it.
Benefits
- Competitive compensation based on experience
- Health, dental, and vision benefits
- Hybrid work flexibility with in-office collaboration in Austin
- 401(k) with company match
- Flexible PTO policy
- Ground-floor opportunity in a well-funded, fast-growing software company
