At PEARCE, we've got a career for you!

Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world’s largest commercial real estate services and investment firm. To learn more about Pearce visit http://www.pearce-services.com.

Impact

As the Sales Operations Manager, you will be a key driver of sales efficiency, data integrity, and revenue performance. You will empower sales leadership with accurate insights, streamlined processes, and scalable systems that enable the sales team to focus on what they do best—closing business. Your work will directly influence forecast accuracy, pipeline health, and cross-functional alignment across the organization.

Core Responsibilities

CRM Ownership & Optimization

Own and manage the company’s CRM platform, ensuring accurate data, clear visibility, and seamless communication between sales teams and clients.
Continuously optimize CRM functionality to improve usability, reporting, and adoption across the sales organization.

Sales Performance Analytics & Reporting

Define, track, and maintain key sales performance metrics, including win rates, average deal size, sales cycle length, pipeline velocity, and forecast accuracy.
Analyze trends and performance data to identify opportunities for process improvement, productivity gains, and revenue growth.

Pipeline Analysis & Forecasting

Analyze sales pipelines to deliver insights ranging from high-level gap-to-goal reporting to detailed stage-level performance analysis.
Partner with IT and Business Intelligence teams to define pipeline reporting requirements and support scalable analytics solutions.

Sales Team Enablement & Support

Support onboarding and training of new sales team members on CRM tools, processes, and reporting best practices.
Collaborate with sales leaders and managers to provide data-driven insights that inform strategic decision-making.
Create, edit, and maintain standard and ad-hoc reports; partner with IT on complex reporting needs.

Cross-Functional Collaboration & Strategy Alignment

Partner closely with Marketing, Finance, Customer Success, Product, and IT to align go-to-market strategies, lead handoff processes, and revenue operations initiatives.
Serve as a key liaison between Sales and cross-functional teams to resolve operational issues and support company-wide revenue objectives.

Core Requirements

Bachelor’s degree in Business, Sales, Operations, or a related field, or equivalent professional experience.
Proven experience in Sales Operations, Revenue Operations, or Sales Analytics roles.
Strong proficiency with CRM platforms (e.g., Salesforce, Revenue Cloud) and sales reporting tools.
Highly analytical with the ability to translate complex data into clear, actionable insights.
Strong communication and collaboration skills, with experience partnering across sales, marketing, finance, and technical teams.
Ability to manage multiple priorities in a fast-paced, growth-oriented environment.

At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses.This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process.

Base Pay Range: $70,000 USD - $120,000 USD

What We Offer

Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Learn more about us at www.Pearce-Services.com!

Pearce Services

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Sales Operations Manager