Who We Are

At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 24 years, we’ve achieved a lot, but our proudest accomplishment is helping over half a million Australians reach their goals with our ever-expanding lending options.

The Role

As our Business Operations Manager, you'll play a key role in driving our mortgage sales' strategic, tactical, financial, and business goals. You'll manage and nurture relationships with our business partners. Here's what you'll be diving into:

Growth Driver: Propel mortgage lending growth, shape strategy, and execute our vision and mission for the Mortgage Sales team.
Innovator: Identify and propose business cases for new technologies and processes that enhance the experience for customers, brokers, and stakeholders.
Team Supporter: Assist the Mortgages and Commercial Lending sales and support teams in hitting their business targets.
Compliance know-how: Ensure all regulatory requirements are met.
Risk Management: Embed a structured risk management framework and maintain alignment with the Pepper Risk Community.

About You

We're on the lookout for someone who sees the big picture and can communicate our continuous improvement strategies to stakeholders at all levels. Here's what we're after:

Experienced Pro: Proven experience in mortgage operations and strategic decision-making.
Leader: Exceptional leadership skills with the ability to gain buy-in from diverse stakeholders.
Sales Expert: Extensive experience in lending sales operations and leadership.
Product Owner: Hands-on experience in managing a financial product suite from start to finish.
Industry Savvy: Deep knowledge of the lending market and industry trends.

At Pepper Money, collaboration is just as vital as your skills. Our values are the heartbeat of our success, driving everything we do:

Can Do: We think outside the box and harness the power of teamwork to achieve the extraordinary.
Balanced: We set our customers up for success, crafting win-win outcomes that are both human and profitable.
Real: We keep it honest and respect everyone, building genuine connections.

Our Benefits

At Pepper, we're dedicated to making this a fantastic place to work and supporting you every step of the way. Enjoy a values-driven, diverse environment with a leadership team that inspires success and a culture that rewards excellence. We're always finding new ways to make Pepper a place for everyone:

Development: a full suite of development opportunities and a great team to learn from
Recognition: Celebrate efforts with our Spice Reward and Recognition Program and diversity through our DE&I initiatives
Flexibility: Embrace our hybrid working model, flexible parental leave policies and purchased leave options
Health and Wealth: Free gym membership, discounted health insurance policies, novated leasing and staff loan rates to manage your mind, body and wallet!
Referral Bonus: Earn $2000 for referring great people.

If this role sounds like it’s for you and you have experience in tackling some of the day-to-day tasks, we want to hear from you.

For more information on Pepper visit www.peppermoney.com.au.

Pepper is proud of our inclusive and diverse workplace that we have built over the last 21 years. Diversity is embedded in our people practices, the way we communicate and connect with each other, and it is recognised throughout our values.

Pepper Money ANZ

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