Job Title: General Manager – Sales & Operations

Company: Performance Haus – Edmonton, AB (On-site)

About Performance Haus

Performance Haus is dedicated to helping builders, homeowners, and design professionals create comfortable, healthy, and energy-efficient buildings using high-performance materials and expert guidance. We provide trusted products, technical advice, and tailored building science solutions that go beyond standard code requirements — enabling smarter, more durable construction outcomes.

At Performance Haus, we believe in empowering our customers with the right products and the right knowledge, whether that’s through in-store support, hands-on workshops, or consultative project guidance.

Role Overview

Performance Haus is seeking a dynamic General Manager – Sales & Operations to lead and accelerate the next phase of growth. This role will be pivotal in driving sales performance, optimizing operations, and shaping a high-performing team. If you are a strategic leader who thrives in a hands-on environment and enjoys collaborating with customers, vendors, and internal teams alike, we want to hear from you.

Key Responsibilities

Sales Leadership & Growth

Lead and develop a sales function focused on results and customer success
Build and manage a high-performing sales cadence (forecasting, pipeline development, win strategies)
Drive new business opportunities with builders, developers, and trade partners
Participate in key account engagements and contribute directly to closing strategic deals
Track, measure, and expand sales with existing customers

Operational Excellence

Ensure seamless coordination of logistics, warehousing (2 locations), and fulfillment
Improve processes that enhance customer satisfaction and operational efficiency
Partner with internal teams to deliver reliable product delivery and service

Team Leadership

Foster a culture of accountability, collaboration, and continuous improvement
Provide coaching and mentorship to team members to unlock their full potential
Lead weekly operational planning and sales meetings with clarity and purpose

Customer Experience

Champion a customer-first mindset across all touchpoints
Ensure Performance Haus delivers consistent value and expert guidance in every interaction
Promote and enhance the company’s reputation for technical expertise and trusted solutions

Strategic Execution

Collaborate with ownership to shape longer-term strategic direction
Monitor key performance indicators and adjust plans to achieve business objectives
Balance execution with innovation and improvement in both sales and operations

What Success Looks Like

In this role, success means:

Measurable growth in sales performance and customer engagement
Strong team alignment, accountability, and collaboration
Operational improvements that support scalable growth building upon existing ERP
A culture of empowerment where team members feel supported, confident, and driven to deliver value

Ideal Candidate Profile

You bring:

Proven leadership experience in sales, operations, or general management — strongly preferred in building materials, construction products, or related industries
A track record of leading teams and driving measurable business growth
Strong commercial acumen with the ability to balance customer needs, sales priorities, and operational execution
Excellent communication, planning, and performance management skills
Comfort with both strategic thinking and tactical execution
A positive, solutions-oriented leadership style

Why Join Performance Haus?

Join a mission-driven company focused on high-performance building science
Lead with autonomy and influence the direction and success of the business
Work with passionate colleagues and collaborative partners
Be part of an organization that values expertise, integrity, and customer-centric solutions

How to Apply

Interested candidates should submit their resume and a brief cover letter outlining relevant experience and why this opportunity is a great fit.

Send your application to: careers@performancehaus.ca

Subject Line: General Manager – Sales & Operations Application

Job Types: Full-time, Permanent

Pay: $90,000.00-$110,000.00 per year

Benefits:

Dental care
Extended health care
On-site parking
Paid time off

Ability to commute/relocate:

Edmonton, AB: reliably commute or plan to relocate before starting work (preferred)

Education:

AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

Sales: 5 years (required)
Management: 5 years (required)
Construction / Trades: 3 years (preferred)

Language:

English (preferred)

Licence/Certification:

Driving Licence (preferred)

Willingness to travel:

25% (preferred)

Work Location: In person

Performance Haus Inc

New Jobs

General Manager – Sales & Operations