About IndiePress

IndiePress is one of India's leading self-publishing platforms, empowering authors to bring their stories to life with end-to-end publishing support — from manuscript to market. We offer editorial, design, distribution, marketing, and author branding services, and have helped 10,000+ authors publish and sell their books across platforms like Amazon and other major online retailers.

Role Overview

We are looking for a proactive and detail-oriented Business Operations Executive to join our growing team. This is a cross-functional role that sits at the intersection of vendor management, internal coordination, legal support, and sales analytics. The ideal candidate is organized, communicates clearly, and thrives in a fast-paced, collaborative environment.

Key Responsibilities

Vendor Management

Liaise with third-party vendors including printers, designers, distributors, and technology partners.
Coordinate vendor onboarding, performance tracking, and ongoing relationship management.
Follow up on deliverables, timelines, and service quality to ensure smooth operations.

Internal Coordination (POC Management)

Serve as the internal point of contact between teams such as Editorial, Design, Sales, and Marketing.
Facilitate cross-functional communication to ensure operational efficiency and project timelines are met.
Track open action items and follow up with relevant stakeholders.

Sales Incentive Reporting

Prepare accurate and timely reports related to sales team incentives, performance metrics, and payouts.
Maintain data integrity in incentive trackers and ensure alignment with the sales leadership.
Identify reporting gaps and suggest process improvements.

Customer & Stakeholder Interaction

Handle minimal customer-facing interactions where required, maintaining a professional and helpful demeanor.
Support escalations or operational queries from authors/customers in coordination with relevant teams.

Skills & Qualifications

Must Have

Bachelor's degree in Business Administration, Commerce, or a related field.
0–2 years of experience in operations, coordination, or a similar role (internships count).
Strong verbal and written communication skills in English.
Proficiency in MS Excel / Google Sheets for reporting and data management.
Highly organized with strong attention to detail and follow-through.

Good to Have

Familiarity with contract documentation or basic legal terminology.
Experience working with vendors or cross-functional teams.
Exposure to CRM tools, project management tools (e.g., Notion, Trello, Asana).
Interest in the publishing, media, or content industry.

What We Offer

A front-row seat to India's growing self-publishing industry.
Opportunity to work across multiple functions and build broad operational skills.
A collaborative, supportive team culture.
Performance-linked growth opportunities within the organization.

Security & Data Handling Responsibilities: Handle sensitive data responsibly in compliance with the DPDP Act, ISO-27001:2022, and Pratilipi’s internal security policies — ensuring data privacy, confidentiality, and NDA obligations at all times.

Pratilipi

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Business Operations Executive