About IndiePress
IndiePress is one of India's leading self-publishing platforms, empowering authors to bring their stories to life with end-to-end publishing support — from manuscript to market. We offer editorial, design, distribution, marketing, and author branding services, and have helped 10,000+ authors publish and sell their books across platforms like Amazon and other major online retailers.
Role Overview
We are looking for a proactive and detail-oriented Business Operations Executive to join our growing team. This is a cross-functional role that sits at the intersection of vendor management, internal coordination, legal support, and sales analytics. The ideal candidate is organized, communicates clearly, and thrives in a fast-paced, collaborative environment.
Key Responsibilities
Vendor Management
- Liaise with third-party vendors including printers, designers, distributors, and technology partners.
- Coordinate vendor onboarding, performance tracking, and ongoing relationship management.
- Follow up on deliverables, timelines, and service quality to ensure smooth operations.
Internal Coordination (POC Management)
- Serve as the internal point of contact between teams such as Editorial, Design, Sales, and Marketing.
- Facilitate cross-functional communication to ensure operational efficiency and project timelines are met.
- Track open action items and follow up with relevant stakeholders.
Sales Incentive Reporting
- Prepare accurate and timely reports related to sales team incentives, performance metrics, and payouts.
- Maintain data integrity in incentive trackers and ensure alignment with the sales leadership.
- Identify reporting gaps and suggest process improvements.
Customer & Stakeholder Interaction
- Handle minimal customer-facing interactions where required, maintaining a professional and helpful demeanor.
- Support escalations or operational queries from authors/customers in coordination with relevant teams.
Skills & Qualifications
Must Have
- Bachelor's degree in Business Administration, Commerce, or a related field.
- 0–2 years of experience in operations, coordination, or a similar role (internships count).
- Strong verbal and written communication skills in English.
- Proficiency in MS Excel / Google Sheets for reporting and data management.
- Highly organized with strong attention to detail and follow-through.
Good to Have
- Familiarity with contract documentation or basic legal terminology.
- Experience working with vendors or cross-functional teams.
- Exposure to CRM tools, project management tools (e.g., Notion, Trello, Asana).
- Interest in the publishing, media, or content industry.
What We Offer
- A front-row seat to India's growing self-publishing industry.
- Opportunity to work across multiple functions and build broad operational skills.
- A collaborative, supportive team culture.
- Performance-linked growth opportunities within the organization.
Security & Data Handling Responsibilities: Handle sensitive data responsibly in compliance with the DPDP Act, ISO-27001:2022, and Pratilipi’s internal security policies — ensuring data privacy, confidentiality, and NDA obligations at all times.
