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National Sales Manager – Primary Arms Optics

Job Overview

This position is responsible for developing and overseeing a smooth and effective sales process to enable the growth of the organizations they support and ensure safe and efficient operations. The US Inside Sales & Operations Manager will manage overall operations and is responsible for managing labor, productivity, quality control, and safety measures. They take care of everything reps need to have in place to support their ability to sell.

This is a full-time position with daytime and early evening hours. Some non-standard work shifts may be required.

This position predominantly carries out responsibilities in the following functional areas:

Responsibilities and Duties

Handle the tasks of sales operations, to include order processing, drop ship orders, international orders, allocation of orders, and handling customer backorders.
Communicate with the sales team effectively to ensure assigned tasks are understood and accomplished.
Conduct analysis of sales data for the team as needed.
Perform administrative tasks as needed for large customers, such as order reports, backorder reports, and load in spreadsheets.
Evaluating sales processes and procedures, develop new processes
Utilize Salesforce Automation components of Netsuite to ensure customer communications are regular and accurate.
Work with EDI team to ensure customers who use EDI connections are communicating correctly and receiving all required information and orders promptly.
Complete monthly forecasting and support setting department budgets
Work with sales team and supply chain to ensure sales initiatives are communicated effectively to the supply chain team to prevent any out-of-stock periods of product.
Coach, train, evaluate, and monitor sales representative’s performance
Generate new sales and retain existing customers
Tracks KPI for the division
Spearhead the allocation process of restricted products to ensure all customers are taken care of in the appropriate order.
Creates, organizes, disseminates, and proofreads communications, presentations, and documentations
Performs other duties as requested or required by management

Skills and Qualifications

The incumbent must demonstrate proficiency in the following areas:

Strong analytical skills
Experience with NetSuite is preferred.
Familiarity with Microsoft PowerBI is a plus
Familiarity with SalesForce is a plus
Experience with SPS Commerce
Ability to perform advanced computing functions
Familiarity with Microsoft Office, including Outlook and Excel
Strong communication skills
Ability to problem solve
Ability to work well in groups
Ability to multitask
Ability to lead a project from concept to completion is required
Minimum of 3-5 years of previous experience in sales operations is required
Dependability, flexibility, and adaptability
Works well under pressure and with others

Opportunities for Growth

After the US Sales Operations Manager has been effective with the company, they may be promoted to a position such as Senior US Sales Operations Manager and given higher-level tasks and management responsibilities. The levels in growth are US Sales Operations Manager, US Sales Operations Senior Manager, Director of Sales Operations, Vice President of Sales Operations.

Primary Arms, LLC

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