About Us

At Rufus Labs, we’re on a mission to transform warehouse and supply chain operations with advanced wearable barcode scanners and warehouse intelligence software. Our flagship platform, WorkHero, helps customers double productivity by combining human automation, labor analytics, and intelligent scanning technology into one seamless system. We serve industry leaders across 3PL, eCommerce, manufacturing, and distribution.

We’re looking for a highly organized, execution-focused Business Operations Associate to work directly with C-suite and Exec leadership to support cross-functional initiatives across marketing, operations, customer experience, and internal execution. This is for someone who thrives in fast-moving environments and isn’t afraid to jump in wherever needed. This is an early-career, high-growth role for someone who wants to learn how a startup actually runs — not from the sidelines, but in the middle of it.

You’ll help drive initiatives across the company while also jumping in wherever leverage is needed — whether that’s coordinating a trade show, improving a process, supporting customers during a spike, or preparing hardware shipments.

This role is hands-on. It includes real operational work in our LA office. If you’re looking for something purely strategic, this is not that. If you want exposure, ownership, and rapid growth — it might be exactly that.

What You’ll Do

Marketing & Growth Execution

Manage and schedule LinkedIn/social content
Coordinate marketing assets (case studies, decks, graphics, product videos)
Support website updates and campaign launches
Assist with product launch announcements and outbound initiatives

Trade Shows & Events

Own logistics for trade shows (shipping devices, booth coordination, travel, lead tracking)
Ensure demo kits, collateral, and devices are configured and ready
Coordinate vendors and partners to execute high-quality events

Customer Experience Support

Step in to support inbound customer requests during demand spikes
Coordinate internally to resolve issues quickly
Improve documentation and support workflows over time

Operations & Fulfillment (LA Office)

Assist with device preparation, configuration, and packaging
Support inventory organization and demo kit readiness
Help ship orders when needed

Executive & Cross-Functional Initiatives

Track and drive execution on key internal projects
Improve systems and documentation
Help identify operational bottlenecks and propose solutions

Who You Are

0–2 years of experience (startup, consulting, operations, marketing, or similar high-intensity environment)
Extremely organized and detail-oriented
Comfortable moving between strategy discussions and hands-on execution
Strong written and verbal communicator
Tech-savvy and comfortable using modern tools (HubSpot, Google Workspace, Apollo, Slack, AI tools, etc.)
Based in Los Angeles and willing to work in-office when needed

Most importantly:

You don’t say “that’s not my job.”
You move quickly and take initiative.
You care about outcomes more than titles.
You want to build something meaningful — and grow with it.

What You’ll Gain

Direct exposure to company leadership
A front-row seat to how a hardware + software startup scales
Broad operational experience across marketing, sales, customer success, and logistics
Increasing responsibility over time based on performance
A path toward senior operations or leadership roles as the company grows

Growth here is earned. If you perform, your scope will expand.

Compensation

Competitive salary based on experience
Meaningful early-stage equity

How to Apply

Send us your resume along with a short note explaining:

Why you want to work at a high-velocity logistics tech company
A time you stepped outside your job description to get something done
Why Rufus Labs specifically

We value initiative. Show us yours.

Rufus Labs

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