Scalene is a fast-growing, retail space intelligence business, named among the AFR Fast 100 and the top 40 retail tech start-ups operating globally in Retail Week World Retail Congress’ (RWRC) annual Discovery Report.

Powering retail innovation, we provide strategy and process development services and data science software solutions to help retailers optimise their performance and leverage data effectively in their day-to-day decision-making.

We partner with our clients to deliver tailored solutions that turn complex data into high-value, easy to implement solutions across a range of retail topics with a primary focus on store space optimisation and range design and management.

We currently operate from offices in Melbourne and London to support a growing number of leading retailers in Australia, Asia, Europe and North America. We have an ambitious growth agenda and are keen build a highly skilled and passionate team to help us continue to deliver great value for our clients and support delivery of our development plans.

The focus of the Sales Operations Analyst is to provide analytical, operational and results focused support to our global Sales team to enable them to focus on driving revenue growth. You will work closely with Scalene executives to drive the commercial success of the business. This is a new role to support the growth of Scalene and will suit someone who enjoys working in fast-paced and changing environments, with an exceptional ability to communicate to a range of audiences and work in an organised and detailed way.

Some of the key responsibilities in this role will include:

Sales Support: Provide sales support to our Sales Executives across Australia, US and the UK including the creation of proposals and presentations, business reporting and targets. Undertake research and provide information to assist Sales Executives in successful conversions.
Sales Performance Monitoring: Evaluate sales KPIs and performance metrics. Provide actionable recommendations to improve sales effectiveness and efficiency.
Strategic Planning: Ensure effective planning of sales strategies to obtain revenue targets. Assist with identifying sales targets and planning around how to successfully convert prospects (eg reviewing annual reports, recent media, etc and drafting account plans). Conduct market and competitive analysis to understand Scalene’s positioning compared to alternative solutions.
Sales Reporting: Administer our CRM (HubSpot), ensuring records and information are accurate and up to date. Help build monthly sales summary for the leadership team. Partner with finance to ensure CRM data flows into company forecasts and assist with forecasting methodology.
Sales Operations: Evaluate Scalene sales processes and identify opportunities for improvement (eg changes to standard contracts, process efficiencies, technology investments, etc).
Collaboration: Build and maintain strong relationships with our Sales Executives, understanding their requirements and assisting them to effectively manage sales processes (eg support for meeting follow-ups, collateral development, etc).

Some skills and experience you will bring to the role:

Previous experience in a consulting, sales, business development environment
Exceptional communication skills. The ability to communicate professionally and clearly, both verbally and written, with demonstrated experience drafting presentations and proposals
Strong multitasking and problem-solving skills, with the ability to confidently engage, collaborate and negotiate with stakeholders
Experience with a CRM (ideally HubSpot) and understanding of best practices in a sales process is advantageous.
Strong analytical skills with an ability to operate and solve problems independently
High attention to detail and accuracy with the ability to stay organised in a dynamic work environment
Motivated, energetic and results-driven, with a pro-active approach

Scalene

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Sales Operations Analyst