Revenue Operations Specialist

The Revenue Operations Specialist is responsible for supporting the day-to-day revenue operations at SeaBear Smokehouse. This person serves as the primary point of contact between sales functions and operations. He/She is the “go-to” person within the revenue team with a deep understanding of operational limitations, customer impact, and both revenue and operational processes. This person will be responsible for communicating cross-functionally between the revenue and operations teams and will ensure alignment between both departments.

This is an excellent opportunity to join a driven, fun, and dynamic team. The ideal candidate will have the opportunity to grow with the company and have a lasting impact on the organization. As such, we encourage entry level candidates to apply as we are eager to train the right person.

Our headquarters are based in Anacortes, WA, and we require this role onsite at least 4 days/week.

Responsibilities:

Inventory planning:
- Tracks inventory vs. plan, working closely with Director of Procurement & Partnerships
- Sends daily/weekly out of stock and performance reports to Revenue team, operations and leadership
- Communicates marketing and campaign plans with operations to ensure availability of products
- Partners with third-party fulfillment partners to ensure optimal inventory levels, transit times, and availability
Order processing:
- Responsible for tracking drop-ship orders and order processing
- Pushes outstanding orders through the system as needed
- Feeds tracking information back to third party partners as needed
Product hygiene:
- Leads product data/PIM and ensures all channels and partners receive accurate product information for their assortment
- Maintains UPC, SKU set up and lists
- Supports Wholesale and Direct to Consumer team; partners with Manager, Brand & Content for content management and prioritization
Planning & Project Management:
- Coordinate cross-functional projects, ensuring alignment with business goals and timelines
- Develop project plans, timelines, and deliverables across Revenue Team
- Assists with the communication and rollout of all new programs, operational changes, and promotions
Other duties as assigned.

Requirements:

Curious about processes and improvements
Business ownership mindset with strong bias for action
Achievement and detail-oriented
Broad-based business sense
Effective communicator who is excellent at interacting with different personality styles and business priorities; Must be a team player
Ability to identify and diagnose root causes, develop solutions, and implement
Bachelor’s degree in Business, Operations Management or related field OR commensurate experience
Customer service experience is a plus

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

SeaBear

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Revenue Operations Specialist