This is a remote position.

TITLE: Sales Operations Leader

INDUSTRY: Managed Services

LOCATION: Remote

About You:

You have a results-oriented mindset with a focus on continuous improvement and driving measurable outcomes.
You have shown great adaptability and willingness to learn new technologies, tools, and processes in supporting Account Executives in both French and English.
You have experience working with a Sales Team and are able to deliver sales metrics and performance measurement reports to the Executive level.

About Our Client:

An industry leader in providing comprehensive managed services solutions.
Strong organic growth has lead to the need for this brand new opportunity.

Responsibilities:

The Sales Operations Lead is responsible for optimizing sales processes, implementing sales enablement tools, and supporting the sales team to drive efficiency and effectiveness. This role plays a critical role in streamlining workflows, improving data accuracy, and enhancing sales performance through strategic initiatives and operational excellence.
Analyze and evaluate existing sales processes, workflows, and systems to identify areas for improvement and optimization.
Develop and implement best practices, standard operating procedures (SOPs), and process enhancements to streamline sales operations and increase productivity.
Serve as a central point of contact for sales-related inquiries, requests, and escalations, providing timely and effective support to the sales team.
Coordinate sales activities, meetings, and events, including sales meetings, training sessions, and client presentations.
Identify and implement sales enablement tools, technologies, and platforms to support the sales team throughout the sales cycle.
Maintaining and updating sales pipelines, provide reporting on financial metrics such as close ratio etc
Contracts management - renewals, pricing changes

Qualifications:

Proven experience in sales operations, sales support, or related roles within the technology or managed services industry.
Excellent organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and build relationships at all levels of the organization.

If Interested:

Please send your resume and project list in confidence to Rida Ahmed rahmed@searchlabs.ca

We thank all applicants for their kind interest, however, only those with relevant experience will be contacted at this time. All resumes and project lists will be considered for all other current relevant roles as well as be kept on file for future consideration, so please don’t hesitate to apply.

Connecting great people with great companies for great results.

SearchLabs is a leading specialist recruitment firm established to meet the recruitment needs of the Design, Construction & Property, and Information Technology industries. Established in 2010, we work with the leading companies within our disciplines across North America & the Caribbean.

At SearchLabs, we make hiring and job hunting as easy and simple as possible so you can focus on what you do best. We believe in the 80/20 rule. That 20% of companies come up with 80% of innovation in the industry, and 20% of talent do 80% of the work. We represent that 20%.

When you partner with us, your personal career goals and objectives are dealt with and represented by experienced consultants within your field of specialty. We then match you to the best opportunities that are aligned with your goals and aspirations to result in a positive and rewarding outcome.

We recognize the importance of ethics and are committed to confidentiality in every step of the process. Whether you are looking for a permanent or contractual arrangement, we appreciate the responsibility and opportunity to represent and inform you about the marketplace and the career opportunities within.

Our Information Technology Division:

The Information Technology division of SearchLabs was established to meet industry specific recruitment needs within Information Technology.

With our “Candidate First” focus, our experienced and specialized Recruitment Consultants will work with you to provide opportunities that fall in line with your career aspirations, ensuring we bring only relevant roles to your attention.

Specialties include:

Financial Services

Professional Services & Vendors

Telecommunications

Healthcare

Digital Media

E-commerce & Retail

Managed Service & Managed Security Service Providers

SearchLabs

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Sales Operations Lead